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Detailed job description and main responsibilities
Key responsibilities include:
1. Provide detailed and thorough communications plans in response to highly complex, sensitive information.
2. Manage and lead team colleagues to support on campaign and project delivery.
3. Through our project management tool and process, manage the outputs, workload and risk management associated with all communications projects within this team. Escalate risk and provide assurance to the Director of Communications and executive colleagues on delivery and forward planning management.
4. Manage and maintain a budget for the Internal and Corporate sub-team to track spend on a regular basis. The management of the budget for this sub-team will report into the overarching spend for the communications team and align with financial processing for the sub-team. This will include management of budgets across two organisations.
5. Provide a comprehensive communications management process and work with operational colleagues to triage and prioritise incoming workload relating to staff communications.
6. Advise and liaise with senior leads within the Trust and/or wider health and social care system on communication aspects of high-profile projects.
7. Influence and persuade committees and senior managers on appropriate communications approach.
8. Lead on strategic communications approach for effective staff engagement and maintaining our culture, working closely with colleagues in OD, L&D, and HR.
9. Identify and pursue communications opportunities in accordance with briefs given to enhance corporate reputation and implement appropriate support for partners, staff, and managers who might be engaged in profile raising activity.
10. Provide and use regular, fully comprehensive and impactful performance reports, ensuring team members use these to inform their practice.
11. Work with the Head of External and Operational comms to maintain and advance our internal facing digital communication systems for the benefit of our staff.
Person specification
Knowledge and Experience
Essential criteria
* Masters required and/or experience in communications field (journalism, marketing or PR) to masters level equivalent.
* Significant and successful senior communication leadership experience in a complex environment.
Desirable criteria
* Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, procedures, health service communications, organisation, project management, external political environment.
* Experience of delivering projects and events within time and budgetary constraints.
Skills, abilities and behaviours
Essential criteria
* Experienced in giving advice on communications strategies and in relation to specific aspects where expert opinions may differ.
* Evidence of ability to formulate long-term strategic plans, involving uncertainty, and which may impact across the organisation.
Desirable criteria
* Strong, evidenced commitment to high standards of delivery, quality and client care.
* Well established ability to work in a fast-paced and challenging environment. Must be able to self-motivate and manage own, and coordinate teams workload.
Important Information
Applications will be transferred to the TRAC system; by completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process, including factual reference, occupational health clearance and statutory and mandatory training records.
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours, and part-time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process, please make the recruitment services team aware as soon as possible.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three-yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly; the annual fee will be reimbursed subject to Trust policy.
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trust are subject to a probationary period.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
* Job Description (PDF, 688.5KB)
* Benefits (PDF, 570.7KB)
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