2nd Line IT Engineer MSP North London – Hybrid Salary range £40,000 - £45,000 plus excellent benefits package The Company A well-established IT Services Provider specialising in delivering innovative and reliable technology solutions. They excel in areas such as Network Management, Technical Support, Cloud Computing and Cybersecurity, supporting businesses with tailored expertise to drive growth. This is your opportunity to step into a critical role within the Service and Support department, where you will provide advanced technical expertise, support and problem resolution across a wide range of technologies. From managing projects to working hands-on with cutting-edge solutions, this role offers a chance to make a real impact. As a 2nd Line IT Engineer, you’ll be expected to: Configure and maintain Client Networks, including DNS services, TCP/IP connectivity and wireless technologies Administer and optimise systems, ensuring compliance with cybersecurity standards and delivering seamless performance Contribute to the success of a high-performing team while developing your skills through exposure to new technologies and environments Can you? Provide expert-level support for Windows Server and Microsoft 365, including configuration of file, print and remote access services? Demonstrate experience with email applications, including administration of enterprise email and customisation of Microsoft Office Suite applications? Explain your knowledge of networking technologies, including routers, firewalls, VLANs and switches? Manage and maintain backup solutions, ensuring reliability and continuity? Work under pressure, manage client expectations, and deliver quality solutions within deadlines? If the above sounds like you, then I would love to speak with you about this exciting position If you are passionate about delivering quality IT solutions and thrive in fast-paced environments, this role offers you a chance to grow and make a tangible difference. If you are interested in pursuing this opportunity, please apply with your CV and I will look to speak with you as soon as possible. 2nd Line IT Engineer MSP North London – Hybrid Salary range £40,000 - £45,000 plus excellent benefits package Keywords: Windows Server, Microsoft 365, Networking, VLAN, Firewalls, Office Suite, Backup Solutions, Mobile Device Management, DNS, Routers, Cybersecurity, Technical Support, Collaboration, Troubleshooting, Client Focus, IT Engineer