PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid
Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. The ITSO (IT Services and Airline Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet’s future growth plans and ambitions.
Observability Platform – monitor end-to-end IT infrastructure, network, and application services.
server, database, etc.) development and testing environments, etc.).
Primarily reporting to the Platform Lead for Observability, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) Risk & Compliance Management
Manage asset, patch compliance, and disaster recovery planning to ensure platform integrity and compliance.
Value & Performance Management:
Monitor and enhance the value delivered by platform processes, supported by the Value and Performance team.
Collaborate with the Service Integration Lead and the Community of Practice to drive process improvements and feedback implementation
Experience in IT governance, including experience in policy definition and process improvements within a large or complex organisation.
Understanding and experience in IT service management (ITSM) and Information Technology Infrastructure Library (ITIL).
Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience.
Planning & orchestration skills: planning across product and platform teams, roadmap creation, scheduling
Experience ensuring quality management incl. quality assurance, risk management and process improvement methodologies.
Data-savvy: strong data analysis skills.
Proven stakeholder needs’ analysis and stakeholder communication and management skills.
Competitive base salary
Up to 20% bonus
25 days holiday
BAYE, SAYE & Performance share schemes
7% pension
Life Insurance
Work Away Scheme
Flexible benefits package
Excellent staff travel benefits
At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.
We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all.