Job Description
General Scope of Role
To oversee the daily Back of House operation and ensure the
highest standard of cleanliness, safety and hygiene are
maintained. To order, receive, check, store and issue goods
within Merchant Square
Key Responsibilities:
● In conjunction with the Head Chef, oversee all work carried out by the Back of House team.
● Ensure effective communication with the back of house team through daily briefings and handover
notes
● Ensure that all deliveries are checked against the delivery notes/invoices, ensuring that
appropriate delivery paperwork is completed and submitted
● Ensure all stock is secure at all times and that the storage areas are kept clean, tidy and no
unauthorised personnel are permitted entry
● Carry out regular stock count and deliver audits, liaising with Head Chef where necessary
● Ensure all related equipment (fridges, ice makers etc) consumables, glasses etc are maintained
and any deficiencies reported
● To complete any paperwork relating to the department within appropriate time scales including
wastage and transfers.
● Establish and maintain good working relationships with other departments to ensure all
issues/queries are dealt with promptly and seamlessly
● Being vigilant and report any security issues to Senior Chef and/or Security
● To maintain the highest level of customer care and service whether in the public or back of house
areas
● Undertake any other reasonable task and to carry out specific projects requested by management
● Provide day to day direction and coaching to the team to ensure a consistent client-focused
service is delivered in line with the WSH Family Values
● Oversee the operation of the services provided for the location to build an excellent understanding,
including the WSH Family and our focus on blended duties
Qualifications
* Ideally have experience working within catering or retail
* Have good Health & Safety knowledge
* Flexible with a can-do attitude, customer focused
* Fun and enthusiastic
* Have excellent organization skills
* Demonstrate great attention to detail
* Be a team player, and enjoy succeeding as a team
* Possess great customer service skills
* Have a flexible approach to work
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.