Job Description
Our client, a leading global organisation, is seeking an experienced Liability Loss Adjuster or a Liability Claims Handler that's seeking the opportunity to move into a field based role.
The role focuses on handling and settling a diverse caseload of third-party liability claims, typically up to £100K. This includes a mix of Employers' Liability and Public Liability claims, with responsibilities ranging from thorough investigation and report-only cases to managing claims from inception to resolution. You will provide expert advice to policyholders within specified timeframes, ensuring claims are handled efficiently and in accordance with client service level agreements (SLAs) and key performance indicators (KPIs).
Key Responsibilities:
1. Establishing liability through detailed investigations.
2. Supporting and advising clients on claims issues.
3. Managing client relationships.
4. Collaboration with colleagues from various business areas, such as Property, Major & Complex Loss, Contractors, and Legal Services, to ensure a thorough and efficient claims process.
Minimum Requirements:
1. Experience across Employers', Public and Product Liability claims, including third-party Property Damage.
2. A strong technical background within the adjusting or handling arena.
3. Knowledge of the insurance market.
4. Experience in writing investigation reports.
5. Proficiency in using scoping software and handheld devices.
6. Excellent negotiation skills and a customer-first approach.
In return, you will receive a highly competitive salary and a comprehensive benefits package, including 26 days of holiday (with an extra day for your birthday), a company car or car allowance, company pension, private healthcare, and a dental plan. This is an exceptional opportunity for professionals looking to advance their careers in a dynamic and supportive environment.
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