You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The Technology Workforce and Talent Excellence (TWTE) team is a Centre of Excellence (COE) providing best in class talent offerings unique to our Technology professional by process improvement, consultation, and enhanced experiences throughout the career talent lifecycle. As the Technology organization continues to evolve, so must our People strategy. How will you make an impact in this role? This newly created Strategic Project Manager position in our Strategic Workforce Planning (SWP) team will play a vital role in the strategic evolution of the tooling used by SWP and TWTE. This person will provide strategic insight and manage multiple projects relating to the evolution of out tools to create a cohesive global technology tooling roadmap, working closely with the SWP Capabilities Director, the broader SWP Team and the broader TWTE organisation. Minimum Qualifications Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Generate workstream and project plans and roadmaps and track project progress, assign and conduct follow-up with task owners, raise issues and risks to plan, build in success metrics, timelines, and stakeholder communications plans Document actions and follow up on items agreed within projects, demonstrate consistency, and follow through in our project management. Utilize agile tooling and drive team PI Planning and delivery to drive efficiencies in how we collaborate and operate as a global centre of excellence. Create and execute on global communications plan, considering multiple levels of stakeholders. Prepare reports and presentations on program strategy & performance for senior leadership. Utilise external benchmarking data to identify opportunities (and solutions) Preferred Qualifications University degree or equivalent combination of training and experience Experienced in project management, managing multiple workstreams and projects at once, and running large scale initiatives Excellent communication and influencing skills required Proven experience with senior stakeholder management Track record of excellent collaboration skills, with multiple stakeholders and ability to build strong relationships. Extremely organized, outstanding at problem-solving and an affinity for data & metrics tracking. Comfortable with project management tools, excel, and PowerPoint. Experience working with others to achieve outcomes We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.