Salary:Up to £65,000 (dependent on experience)
Location: Ideally Coventry (however applications also considered for Worthing)
Reporting to: Group Information Security Manager
The Role:
Step up and take ownership of IT operations at World of Books. As IT Systems and Infrastructure Manager, you’ll lead a team of Engineers and Technicians, ensuring seamless IT services across multiple locations. From end-user support to managing third-party partnerships, you’ll have a direct hand in shaping our technology strategy while driving performance and efficiency. This is a fantastic opportunity to advance your career and make a real impact.
Key Responsibilities:
* Team Leadership: Manage and develop a high-performing IT team, fostering a culture of continuous improvement.
* IT Operations Management: Oversee IT services and support, continuously refining processes to enhance efficiency and performance.
* Strategic Planning: Align IT infrastructure and operations with business goals, managing key projects and ensuring on-time, on-budget delivery.
* Vendor Management: Lead relationships with managed service providers, ensuring they deliver on strategic goals.
* Automation & Innovation: Drive automation and implement industry best practices to optimize operations.
* Cybersecurity Collaboration: Partner with the Cybersecurity team to ensure compliance and protect IT assets.
Who We’re Looking For:
An experienced IT professional with leadership experience in IT service management, ideally within a warehouse or operations-heavy environment. You’ll be commercially minded, capable of driving IT strategy with a focus on efficiency and return on investment.
Key Requirements:
* Proven leadership experience in IT operations and team management.
* Strong background in end-user services, infrastructure projects, and WMS (preferred).
* Commercial acumen, with experience managing budgets and ensuring ROI on technology investments.
* Excellent communication skills, able to work with both technical and non-technical stakeholders.
* Experience managing large-scale IT projects and critical systems.
Why Join Us?
Lead our IT strategy and shape the future of our technology at World of Books. This is your opportunity to step into a leadership role, contribute directly to our success, and tackle exciting new challenges.
Location:
Based in Coventry, with a minimum of 3 days on-site and bi-weekly travel to our office in Goring-by-Sea.
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