Are you someone who loves helping people and making their day better? Do you find joy in providing excellent service and solving problems? If you’re looking for a role where you can put your skills to use, be part of a passionate team, and work in an environment that values your contributions, then this opportunity is for you!
Why Choose This Newark Based Company?
This company believes every interaction is an opportunity to make a positive impact. With a diverse product range and a strong presence in both UK and US markets, they’re not just about selling products—they’re about creating memorable experiences for their customers. As a Customer Service Administrator, you will be at the heart of these experiences, ensuring every customer leaves with a smile. This Newark based company values creativity, dedication, and the willingness to go the extra mile. If that sounds like you, we want to hear from you!
What’s In It For You?
* A supportive team that values collaboration and innovation.
* Opportunities for career growth in a fast-growing company.
* The chance to make a difference by helping customers and being a key player in the success of a dynamic business.
* A role where your ideas are encouraged, and your work is recognised.
What You’ll Be Doing:
You’ll be the go-to person for customers, helping them with their enquiries and ensuring they have a seamless experience. Whether it’s answering questions via phone, email, or live chat, you’ll be the voice, making sure every interaction is handled with care and efficiency. Here’s how you’ll make a difference:
* You’ll solve problems. When customers have questions or issues, you’ll be the one to find solutions quickly and effectively.
* You’ll keep things running smoothly. Processing orders, managing returns, and ensuring customers are informed every step of the way.
* You’ll be the bridge. Communicating between customers and the rest of the team to make sure everything goes as planned.
* You’ll bring joy. It’s not just about resolving issues; it’s about creating positive experiences.
Who We’re Looking For:
If you love making people happy, are a great communicator, and have a keen eye for detail, this could be the perfect role for you. We’re looking for someone who:
* Has a positive attitude and thrives in a fast-paced environment.
* Loves learning new things and is always ready to take on a challenge.
* Is organised, reliable, and able to juggle multiple tasks with ease.
* Has experience in customer service or administration and is comfortable using Microsoft Office tools (Excel, Word, Outlook).
Ready to Join?
If you’re ready to be part of a team where you make a real impact, where you are valued for your contributions, and where every day brings new opportunities to shine, then we’d love to hear from you!
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