About Montcalm Collection United by timeless style and peerless service, Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. The hotels in the collection include a historic brewery, reimagined as a vibrant modern hotel: Montcalm Brewery. A storied city-slicker, housed in the former headquarters of the Royal Mail: Montcalm Royal London House. A property with a bold new perspective at Montcalm East, part of Marriott’s Autograph Collection. And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street and Inhabit, Queen’s Gardens, both part of Design Hotels. Our flagship hotel is on the brink of a bold new era. Its Grade II-listed building on the cusp of Park Lane has been sensitively refreshed by architects Holland Harvey. Interiors are being rejuvenated by Studio Mica and Studio Est. We have added a new signature restaurant helmed by a world-famous chef, alongside a dapper lounge and bar. Communal areas, bedrooms and suites have all been artfully redesigned; our spa and Grand Ballroom will re-emerge as modern icons. Conscious, cultured, characterful, and considerate, Montcalm Marble Arch is a five-star hotel set on a historic crescent that sits proudly at the top of Park Lane, steps from Hyde Park and the West End, with a toe in Marylebone, bringing a fresh, holistic hospitality approach to London luxury. The respectful, sensitive full restoration includes a wellness space, community-welcoming public spaces and a restaurant helmed by an internationally acclaimed chef. Overview Montcalm Royal London House looking for a skilled and ambitious Handyperson to join our team. You will play a pivotal role by providing personal and exceptional service to all guests in accordance with our brand standards. Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for one of our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service. Key Responsibilities · Conduct routine maintenance and repairs across the hotel premises, including guest rooms, public areas, and back-of-house. · Address plumbing, electrical, carpentry, and general repair issues promptly. · Perform preventative maintenance tasks to ensure equipment and facilities are in top condition. · Respond to urgent maintenance requests and emergencies. · Liaise with the management team to prioritize tasks and communicate updates. · Ensure compliance with health and safety regulations at all times. · Follow planned preventative maintenance programmes · Ensure good relationships with internal and external customers and contractors · Carry Out Routine Inspections/maintenance of Property assets when required to the appropriate standard and ensure that timetables in place are met. The Handyperson will be expected to maintain heating, ventilation, air conditioning equipment and ensure that they are in an optimal operating condition by performing routine maintenance and repairs as directed upon request. Essential Qualifications and Attributes · Previous experience in a similar role within a luxury hotel or high-end service environment is preferred. · A friendly and approachable attitude with a genuine passion for hospitality. · Impeccable grooming and presentation standards, · Ability to work under pressure and handle challenging situations with grace. · Problem-solving skills with a focus on guest satisfaction. · High level of professionalism, discretion and integrity. · Fluency in multiple languages is a plus. Working Conditions • Hours, including weekends and bank holidays. • Physical ability to stand for extended periods, handle luggage, and perform duties in all weather conditions. Benefits · Competitive salary. · A supportive, empowering team environment. · Benefits platform with various discounts. · 28 holidays including eight bank holidays, with more holidays after two-year service. · Cash-back health benefits, including optical, dental, chiropractor and physio services. · Discounted gym membership. · Access to Wellbeing platform and sessions, including EAP. · Awards and Recognition Programme. · Annual parties. · Regular and ongoing training and development, including leadership workshops. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.