Sureserve's mission is to be the trusted partner of choice for the social housing and public sector, delivering essential and affordable heating, energy savings, and compliance solutions.
We play a key role in decarbonisation, prioritizing safety, integrity, and respect for customers, employees, and the environment.
We provide high-quality solutions focused on energy efficiency, safe, warm, and compliant homes, aiming to improve quality of life.
With nationwide reach and regional expertise, we are committed to excellent client service as a trusted partner now and in the future.
Sureserve Compliance Central
We are a national company offering market-leading heating & hot water solutions from regional offices across the East of England and Midlands, ensuring comprehensive coverage and access for our clients.
We seek an experienced and dedicated Renewables Installation Engineer to join our team.
This role requires a reliable professional with detailed knowledge of renewable energy systems, capable of managing complex problems, communicating effectively, and adapting to change. The ideal candidate will have excellent time management, a positive attitude, and a proven record of delivering high-quality customer service within a team environment.
Role Overview
The Renewables Installation Engineer will install renewable energy heating and hot water systems, liaising directly with clients to assess their needs and provide customized solutions. Collaboration with engineering and customer service teams is essential, requiring effective communication and teamwork.
Key Responsibilities
1. Diagnose and repair faults in renewable energy heating and hot water systems.
2. Provide technical support and advice to customers and colleagues.
3. Maintain high standards of customer care for clients and tenants.
4. Communicate work updates and complete required documentation.
5. Adhere to health and safety legislation, including risk assessments and COSHH records.
6. Manage stock ordering and auditing to ensure parts availability.
Key Requirements & Attributes
* Friendly, professional attitude with strong relationship-building skills.
* Experience in renewable energy heating and hot water systems is essential.
* Problem-solving and decision-making skills.
* Gas qualifications are desirable.
* Valid driving license is required.
What We Offer
* Company vehicle and fuel card.
* Uniform and mobile device.
* Support for professional qualifications.
* Employee wellbeing and occupational health support.
* Annual leave, enhanced maternity/paternity packages.
* Dental and healthcare plans.
* Cycle to Work and Electric Vehicle Leasing Schemes.
* Development programs and employee engagement initiatives.
Sureserve is committed to diversity and inclusion, providing reasonable adjustments during recruitment. Successful candidates will undergo eligibility checks, including right-to-work and DBS checks. Join us in delivering excellence across the UK.
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