Groups and Events Coordinator - Air Crew
Location: London, GB
“The world is yours with Meliá”
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Meliá White House is a 4-star luxury hotel in central London, renowned for hosting airline crews, business groups, and leisure travelers.
**Salary package: from £27,000 up to £27,810 // Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**
As a Groups and Events Coordinator – Air Crew, you’ll manage the accommodation needs of airline crew members while supporting the planning and coordination of group bookings and events. You’ll collaborate with multiple departments to ensure smooth operations and exceptional service delivery.
Responsibilities will include, but are not limited to:
Air Crew Coordination:
1. Manage airline crew bookings, ensuring efficient check-ins, check-outs, and meeting specific requests.
2. Serve as the main liaison with airlines, confirming bookings and resolving issues.
3. Coordinate transport logistics, such as airport transfers.
Group & Event Coordination:
1. Handle group booking inquiries, show rounds, and event planning for leisure and MICE clients.
2. Prepare event documentation (contracts, function sheets) and provide on-site event support.
3. Collaborate with internal teams to ensure client requirements are met and maximize revenue opportunities.
What We’re Looking For:
* A passion for hospitality and excellent customer service.
* Previous experience in Hotels is a must.
* Strong organizational and multitasking skills.
* Effective communication skills; proficiency in English (additional languages like Spanish or Italian are a plus).
* A proactive and solution-driven mindset in a fast-paced environment.
Because belonging to the great Meliá family is being VIP:
* Holidays: 28 days’ holiday including 8 public holidays.
* Contributory pension scheme.
* Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation).
* Discounted dental and health cover with HSF.
* Great discounts with Melia Hotels Worldwide: (Friends & families discounts).
* Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform.
* Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives.
* Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules).
* High street discounts: with Perks at Work.
* Meals on duty, Payday Parties, and Laundry.
At Meliá we are all VIP.
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.
If you want to be “Very Inspiring People“, follow us on:
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