We have a rare and exciting opportunity for a Trainee Retail Branch Manager to join our team at our Penicuik Country Store. This is an ideal 'step-up' role for a strong Branch Supervisor who is looking to take on their first Branch Manager position. Our Penicuik Store may be small, but it is mighty, both in terms of performance and in potential. This is a rare opportunity for those with ambition to shine, all while supporting our local Agricultural, Equine and Rural Industry leaders. ABOUT US Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions. Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods. THE JOB The Trainee Branch Manager will play a key role at our Penicuik branch. This position offers the opportunity to grow into an effective leader, coaching and developing a successful team to maximise sales opportunities across the site, while ensuring excellent customer service and continuous business growth. With support from the Regional Sales Manager, Product Managers and other key partners within the Company, the Trainee Branch Manager develop responsibility for ensuring that all available resources are managed effectively, so that the store can achieve targeted contribution, and will support, develop, mentor and drive colleague performance within the branch so that key talent is optimised and retained. There will also be responsibility for ensuring that stock is managed accordingly to ensure stock targets, including those related to aged stock, are met and to ensure that customer debt is managed within the Company guidelines. Accountabilities: To develop skills to lead the Retail Branch Team driving sales and profitability to achieve targeted contributions. To ultimately ensure all available resources are managed effectively, keeping costs within budget, so the store achieves targeted contribution. To ensure all Branch colleagues deliver exceptionally high customer service, to optimise sales opportunities, in Branch and on farm, and take a lead in ensuring all customers have a positive customer experience. To learn how to support, develop, mentor and drive colleague performance within the branch, so that key talent is optimised and retained, and we continue to be an attractive employer for future talent. To manage stock to hit Retail stock targets for the Branch, including aged stock. To manage all customer debt, to ensure it is kept within company credit policies. To ensure that all operating procedures are adhered on a daily/weekly/monthly basis. To adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental. To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes. SKILLS, EXPERIENCE AND QUALITIES REQUIRED Essential: Proven track record and experience of a supervisory or trainee retail management position Sales experience Experience of Customer Service. Experience in supervision or management of a team and colleagues. Experience of upselling and selling on Ability to analyse data, identify trends and make informed decisions. Strong problem-solving skills and ability to make decisions under pressure. Experience of budget and financial management principles. Full UK Driving Licence Computer Literate A willingness to learn and to ask awkward questions to check and develop skills and knowledge An ability to self-manage, taking responsibility for own learning and seeking solutions Desirable Agricultural experience. Experience of working with a branch P&L. Retail experience AMTRA-SQP/ RAMA Basis NSK (Nominated Storekeeper) AIC Feed Advisor IOSH Managing Leading Safely qualification. Experience of Microsoft D365 and IBCOS operating systems. BENEFITS As part of The Billington Group we offer a wide range of employee benefits including: An attractive salary package. Annual salary reviews in September each year. A minimum of 25 days annual leave. Opportunity to work for a well-established family-owned business with ambitions for growth and innovation. Your Health Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice. Sick pay: Generous company sick pay entitlement. Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more. Your Lifestyle Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores. Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment. Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates. Competitive Salary