Our client, who is part of a Multi-National organisation which offers Freight Forwarding & Logistics solutions, with a focus on international shipping and intermodal services, is looking to recruit a Customs Supervisor to be based at offices in Colchester, Essex.
On Offer:
* Competitive salary based on skills and experience – up to £40k
* WFH Flexibility - 2 days working from home, 3 days in the office
* 25 Days holiday plus bank holidays
* Non contractual bonus scheme
Main Purpose of the Role:
* The activity focuses on UK customs processes, covering both import and exports and compliance.
* To increase profit within the department by supporting the ops & sales department within the company. To manage all UK customs clearances requests, both import and export. To ensure that the company is compliant and act within our AEO accreditation.
* Working closely with the teams to arrange and monitor both export and import shipments by sea, overland and air services, you will liaise with suppliers and partners to deliver a high level of service to our clients, so their expectations are met and where possible exceeded.
Duties & Responsibilities of the Customs Supervisor:
* To develop and maintain relationships with client accounts.
* To meet deadlines/requirements as per client requests.
* Monitor supplier performance.
* Good file management and attention to detail.
* Prepare quotations in accordance with client’s request.
* Assisting colleagues during staff absences / holidays including imports/exports
* Encourage and implement “Best Practice” across the department.
* Develop and maintain a commercial and “can do” attitude with all within the department and company.
* To react promptly and proactively to client requests
* Always provide excellent customer service
* To ensure deadlines are kept by monitoring suppliers
* Maintain files in accordance with procedure
* To achieve operational standards
* Ensure all shipments are costed and invoiced in accordance with company policy
* Support senior management as and when required.
* Ensure invoice queries are solved promptly.
To Be Considered:
* An understanding of transport and legislative controls
* Good mathematical skills
* To be able to adapt, embrace and implement new IT systems and IT innovations as required.
* Solid knowledge of customs clearances, CDS and compliance
* Knowledge of ASM Sequoia (Would be a benefit)
For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry