The Role Nigel Wright are exclusively supporting a manufacturing business near to Northallerton, with their search for a Receptionist/Administrator. The successful candidate will offer a professional, efficient, and welcoming reception service to all visitors, alongside administrative support to ensure the smooth running of the reception function. Key Responsibilities:
* Answering all incoming telephone calls to the main switchboard, providing initial information, and ensuring that callers are put through to the appropriate person promptly and professionally.
* Ensure that all callers feel valued and prioritized and where colleagues are not available or point of reference not clear, take messages and provide follow up.
* As the receptionist, meet and greet all visitors to the office, providing a friendly, efficient, timely, professional and welcoming environment.
* Ensure that all visitors are signed into the building and Inducted with the relevant Health & Safety Information.
* Keep the reception area well presented, tidy and uncluttered.
* Maintaining IT systems to include visitors access databases and issuing of site wide electronic fobs.
* Updating and monitoring of the Company phone system
* Maintain security of the reception area: ensuring that the reception entrance is covered and any unusual incidents investigated in line with procedures. The main entrance must be locked on an evening at 5pm when reception closes.
* Represent the business with a positive and professional appearance.
* Delivery coordination, of both incoming and outgoing parcels, including booking and receipt of any courier deliveries on behalf of coworkers.
* Procurement of consumable, uniform, and general supplies including stationery and cleaning equipment.
* Preparing and Managing purchase orders, and maintaining detailed records of activities.
* Coordinating with internal departments to ensure proper communication and understanding of procurement needs and conditions.
* Monitoring inventory levels and placing orders as needed to maintain adequate stock levels.
* Coordinate and take responsibility for the management of stock and distribution of consumables and uniform on site for new starters and employee replacement uniform.
* Procurement of daily fruit for the canteens.
* Support the coordination of visitors’ safety in the event of an evacuation, including taking signing in records to evacuation point for roll call.
* Coordinate the diary management for the reservation of the meeting room and assist with setting up of the meeting room, if required.
* Facilitate the sourcing of travel arrangements for business needs, to include taxi’s/ car hire/ accommodation reservations when requested
* Provide administrative support, to include audits and data input as requested from various departments.
* Communication and Relationships
* As the key front-of-house resource, provide a welcoming, helpful and professional first point of contact to callers and visitors.
* Develop and maintain good team working relationships with all personnel across the business
* Develop and maintain good working relationships with regular service providers (stationery suppliers, contractors etc).
The Person Skills/Attributes
* Previous front of house reception experience is essential
* Procurement experience – entry level.
* Effective team working skill
* Excellent interpersonal and communication skills
* A high level of organisational skills
* Excellent personal presentation
* Precise attention to detail
* Ability to multitask
* Diplomacy and sensitivity
* Good IT skills, proficiency in the use of Microsoft packages particularly at an intermediate level of excel.
* Friendly and approachable
* Able to adapt quickly to changing situations
* Positive and proactive attitude
* The ability to work independently
* Reliable
* Confident
Next Steps Please contact for further details.