Job Title: People Manager About the Role: We are seeking an experienced People Manager to join our team at Holroyd Howe, a leading contract caterer providing fresh and innovative food services to independent schools and colleges. As a People Manager, you will play a crucial role in fostering a positive and productive work environment, facilitating effective communication, and promoting employee growth and development within our organization. Key Responsibilities: * Provide leadership and guidance to the People Advisor - South, ensuring clarity of roles, responsibilities, and performance expectations. * Support the Operational team in the South through the management of cases and providing advice and guidance, in addition to supporting them with complex employee relation matters such as investigation, disciplinaries, grievances, appeals, absence matters, and welfare cases while assessing any potential risks to the business. * Escalate and discuss all potential risks and complex cases to the People Director prior to taking further action. * Provide support to ensure compliance in all safeguarding matters while promoting a safeguarding culture throughout the business. * Provide support to the accurate processing of TUPE administration for new business gains and contract losses (TUPE in and TUPE out). * Foster a positive and inclusive work environment, promoting teamwork, collaboration, and open communication. * Support employees in their professional growth by providing learning opportunities, training programs, and mentorship. * Promote employee engagement and morale through recognition, rewards, and fostering a sense of belonging within the team. * Monitor individual and team performance, tracking key metrics and ensuring alignment with organizational objectives. * Collaborate with employees to identify areas for improvement and provide guidance and resources to support their success. * Ensure compliance with applicable employment laws, regulations, and company policies in all people-related matters. * Keep updated on relevant HR practices and trends, implementing best practices to enhance the employee experience. * Maintain confidentiality and handle sensitive employee information with integrity and discretion. * Facilitate effective communication within the team, ensuring that information flows smoothly and transparently. * Act as a liaison between team members and senior management, conveying feedback, concerns, and suggestions. * Foster strong relationships with employees, encouraging open dialogue and trust, and serving as a point of contact for their needs and concerns. * Collaborate with other departments or teams to promote cross-functional collaboration and knowledge sharing. * Ensure the HR tracker is kept up to date on a twice-weekly basis as a minimum, ensuring all data is accurate and included. * Manage ACAS responses as required. * Ensure appropriate security for all HR or employee-related data, with strict observance of departmental confidentiality and data protection. * Comply with HR-led policies and procedures at all times. * Continuously self-develop and actively seek further development through discussions with and support from the People Director. * To deal with all reasonable requests as deemed appropriate for the role. Requirements: * Proven experience in people management, preferably in a similar role or industry. * Strong leadership skills with the ability to motivate and inspire a team. * Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization. * Demonstrated ability to adapt to changing priorities and work in a fast-paced environment. * Willingness to learn and progress. * Be honest and trustworthy. * Team player. * Respectful. * Flexible and adaptable to change. * Possess cultural awareness and sensitivity. * Demonstrates sound work ethics. * Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations. * Microsoft Office applications, including SharePoint, Forms, OneDrive, Outlook, etc. * In-depth knowledge of HR policies, employment laws, and best practices. * Strong problem-solving and conflict resolution abilities. * Ability to multitask, prioritize, and manage time effectively. * Confidentiality concerning any sensitive data and employee records. * CIPD qualified desirable but not essential. About Us: Holroyd Howe is one of the UK's leading contract caterers, providing fresh and innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. Our Values: * Sustainability: We are mindful of the ethics of our sourcing and how we prepare our meals. * Nutrition: We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients. * Food Innovation: We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team. Equal Opportunities Employer: Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children. References: This appointment is offered on the return of satisfactory professional references. IND2