Customer Operations Coordinator, Paisley
Client:
CBW Staffing Solutions
Location:
Paisley
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
d22d9dec7a1d
Job Views:
2
Posted:
14.03.2025
Expiry Date:
28.04.2025
Job Description:
Customer Service Administrator – Facilities Company – Renfrewshire
Salary: Circa £24,500
CBW is delighted to be partnering with a specialist engineering company in Renfrewshire to recruit Service Administrators. As a well-established national company with strong contracts, they have recently secured a major new contract, creating multiple opportunities for Helpdesk Administrators.
This is an excellent opportunity for an experienced Customer Service Administrator looking to advance their career into a Planning Administration role.
Key Responsibilities:
1. Organising and prioritising engineers’ workloads
2. Coordinating with Engineering and Maintenance teams to ensure tasks are completed and planned preventative maintenance (PPM) schedules are planned
3. Monitoring and managing the daily performance of the engineering team, ensuring schedules and rotas are in place and effectively communicated
4. Overseeing the procurement of spare parts and scheduling their installation
5. Reporting performance-impacting issues to the relevant Services Manager
6. Developing and maintaining key interdepartmental relationships
7. Understanding and operating the customer’s Maintenance Management System
Salary & Benefits:
1. Salary up to £24,500, increasing after the probation period
2. 32 days holiday
3. Healthcare benefits
4. 4% employer pension contribution
This role offers a fantastic opportunity to grow within a leading national company. Apply today to take the next step in your career!
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