Supporting the Service and Deputy Service Manager in early identification of capacity issues affecting performance of Cancer Screening, 18 week, 2 week wait and other referral standards. Along with Service Manager being the main conveyor of monitoring information
Working with Administration & Clinical teams to ensure the Cancer screening access policy is followed, ensuring adherence across their areas of responsibility. PA work - supporting senior screening managers General Manager/Deputy, diary management, to co-ordinate meetings with Stakeholders and external teams., This role is a key member of the Sussex BCSP Programme and Associated Services administration management team. Work will include:
1. Undertaking the role of PA to the General Manager/ HoN and their Deputy
2. Supervising more junior administrative staff across the Programme
3. Monitoring demand on behalf of the Managers.
4. Supporting the Service and Deputy Operational Managers in the early identification of capacity issues affecting performance of 18 weeks, 2 week wait and other BCSP referral standards
5. Along with the Service Manager being the main conveyor of monitoring information between the Central Management team for Lynch and the associated services, with an overarching aim to facilitate the smooth management of our patient groups, depending on their waiting times and care pathways.
6. Working with clinical teams to ensure they fully understand the requirements of the BCSP and Trust Patient Access Policy, ensuring adherence across their areas of responsibility.
7. Providing a point of contact for patients, relatives and GPs who remain with queries and questions that cannot be resolved by more junior administrators. Escalating complaints to the relevant Manager where resolutions cannot be delivered
8. To provide cover to support the Manager in the daily management of local non-centralised administration staff.
9. To collect data, where required, to support the delivery of statistical reports.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.