Citizens Advice Bureau are looking for two Business Administrator Apprentices to join their friendly team They are on the look out for a candidate with a strong customer service focus and a friendly, compassionate personality with the willingness to learn and ask questions. Job Responsibilities; Welcome clients coming into Citizens Advice Allerdale’s reception area. Process client information taken at reception Maintain administrative system using IT including appointment diaries, record keeping, reports and letters Use the photocopier, scanner, franking and other office machines as appropriate Work collaboratively with other colleagues involved in the advice work process. Create and maintain filing systems in accordance with the Office Manual and office systems and procedures Open and record incoming post and prepare outgoing mail for despatch Working Hours 30 hours per week. (T o be agreed with Citizens Advice, this will be worked either over 5 shorter days or over 4 longer days ) Salary National Minimum Wage for an Apprentice: £6.40 per hour Qualifications Grade 4 Maths/English GCSE desired, but not essential. Benefits