Job Summary:
Are you ready to join a team where laundry isn’t just a chore—it’s a chance to brighten someone’s day? As a Laundrette Superstar, you’ll be at the heart of our bustling laundrette, helping customers with their laundry needs, ironing garments to perfection, and keeping our space clean and welcoming. Every day is different, fast-paced, and full of opportunities to make people smile. If you love staying active, working with your hands, and delivering great customer service, this job is for you!
Key Responsibilities:
1. Daily Operations:
* Operate washing machines, dryers, and other laundry equipment efficiently and safely.
* Monitor the functionality of laundry equipment and report maintenance issues.
* Maintain a clean and organized workspace, including cleaning machines, floors, and other areas of the laundrette.
* Handle payments, maintain cash registers, and assist with point-of-sale systems.
2. Ironing & Garment Care:
* Provide high-quality ironing services, ensuring garments are pressed to a professional standard.
* Inspect and identify stains or damage on customer garments before processing.
* Handle delicate fabrics with care, following laundering and ironing guidelines.
3. Customer Service:
* Greet customers warmly and assist them with any questions or concerns.
* Guide machine usage and recommend appropriate wash settings.
* Handle customer complaints or issues promptly and professionally.
* Assist with pick-up/drop-off services for laundry orders when applicable.
Requirements:
* Prior experience in a similar role or customer service environment is preferred.
* Strong attention to detail and the ability to manage multiple tasks.
* Knowledge of laundry processes, fabrics, and garment care is a plus.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Flexible availability, including weekends and holidays.
Job Types: Full-time, Part-time
Pay: £11.44-£15.00 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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