Job summary An exciting opportunity has arisen within the Child Health Directorate as a band 2 Ward Clerk to join our friendly team of ward clerks. We are looking for a ward clerk to cover hours to support the service through the week. The hours can be negotiable but it is anticipated that the hours will be upto 3 days a week which could include an occasional 7.30pm finish and a morning over a weekend on a rota basis. You will be working within a friendly team of ward clerks who are required to provide reception and administrative support to the clinical and nursing team as well as being the first point of contact for patients, parents, carers and visitors to the wards. You will need to be organised with good communication skills as well as the ability to work in a busy ward area that can be challenging and demanding. Main duties of the job To provide administrative support within an acute setting for Child Health across all ward areas, to include Louisa Cary Ward, Short Stay Paediatric assessment unit (SSPAU) and Special Care baby unit (SCBU). The post holder will provide reception and administrative support to the Clinical and Nursing Team within each ward area. About us You will be a valued team member who is vital to the smooth running of the wards. Child Health is sometimes referred to as a mini hospital, the department looks after all manner of childhood hospital admissions and outpatient pathways from 0-18 yrs. The Admin team are integral to these pathways be they acute or in our various outpatient settings. Often the 1st point of contact on both Louisa Cary ward and and paediatric assessment unit for parents, professionals and service users our knowledgeable staff are always there to help when needed. You will be the first contact with the ward for many relatives so your communication skills will be excellent. You are more than welcome to ring and arrange an informal visit. Why work with us - 1 (pagetiger.com) Date posted 18 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 388-6456649-A&C-A Job locations Louisa Cary/SSPAU Torbay Hospital Lawes Bridge Torquay TQ2 7AA Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitablilty to the post in your supporting information from the role requirements or person specification. Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitablilty to the post in your supporting information from the role requirements or person specification. Person Specification Qualifications and training Essential Maths and english GCSE or equivalent Desirable ECDL or Equivalent Knowledge and experience Essential Competent Keyboard Skills Demonstration of being able to prioritise workload Demonstration of working as part of a team and alone Demonstration of being able to work to deadlines To be able to communicate/interact effectively with patients, visitors, and hospital staff both on a one to one basis and by phone Demonstration of being able to use computer systems Desirable Experience of managing patient records Experience of IHCS Experience of working within a NHS establishment Experience ow working within a customer service based environment Person Specification Qualifications and training Essential Maths and english GCSE or equivalent Desirable ECDL or Equivalent Knowledge and experience Essential Competent Keyboard Skills Demonstration of being able to prioritise workload Demonstration of working as part of a team and alone Demonstration of being able to work to deadlines To be able to communicate/interact effectively with patients, visitors, and hospital staff both on a one to one basis and by phone Demonstration of being able to use computer systems Desirable Experience of managing patient records Experience of IHCS Experience of working within a NHS establishment Experience ow working within a customer service based environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Louisa Cary/SSPAU Torbay Hospital Lawes Bridge Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)