Are you an experienced Key Account Manager with a passion for building strong client relationships and driving business growth? We're looking for a dynamic professional to join our team and take ownership of client retention, contract management, and service expansion.
Why join us?
1. A key role in a growing company
2. Opportunity to work with high-profile clients
3. Competitive salary and benefits package
4. Supportive and collaborative work environment
What you'll be doing:
1. Client Relationship Management - Develop and maintain senior-level relationships with direct clients and FM/Managing agents.
2. Growth & Opportunity Development - Identify and secure additional services within market sectors, including onsite audits, training opportunities, and compliance schemes.
3. Water Risk Assessments - Oversee and manage water/legionella risk assessments to ensure compliance with COSHH Regulations and HSE guidelines (ACoP L8).
4. Contract Management - Support key contracts, analyse profitability, and promote additional services such as air quality assessments, LEV testing, and fire damper inspections.
5. Training & Compliance - Deliver client training courses, keep up to date with industry regulations, and implement new training based on legislative changes.
What we're looking for:
1. Proven experience in Key Account Management or a similar client-focused role
2. Strong knowledge of compliance regulations in health & safety, water risk assessments, or facilities management
3. Excellent relationship-building and negotiation skills
4. Ability to identify business growth opportunities and drive profitability
5. Proficiency in Microsoft Office and CRM/client management systems
What's in it for you?
1. Up to £50,000 & performance-based incentives
2. Company vehicle provided
3. Career development and training opportunities
4. A chance to work with a talented and supportive team as well as scope for hybrid working
If you're ready to take on a pivotal role and drive client success, we'd love to hear from you.
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