PREVIOUS APPLICANTS NEED NOT APPLY
An opportunity has arisen with the Therapy Team at King George Hospital for a split role as a receptionist / rehabilitation assistant. The successful candidate will be the first point of contact for patients attending Physiotherapy or Occupational Therapy appointments at King George Hospital working as part of the Reception Team.
Duties will also include supporting the Therapy clinicians, and may include screening patients, preparing the environment, and patient treatment under instruction from the therapist. You will have excellent communication and customer service skills to be able to manage a range of different patients in a professional manner, both in person and via telephone.
In addition, you will be expected to have proficient IT skills to be able to use our internal appointment system Careflow, the national ERS system which is used to book appointments for patients referred by their GP (general practitioner), and other systems as part of the duties of a Receptionist/ Administrator. You will also need to be able to work as part of a bigger team in an environment which can be very busy and challenging at times.
Responsibilities include:
1. Providing skilled routine, and some non-routine, clinical and non-clinical support to the rehabilitation team, including Physiotherapists and Occupational Therapists.
2. Accepting patients allocated by the qualified therapist and treating according to protocols and guidelines, monitoring patient progression and making minor alterations to patient treatment programs as required.
3. Working independently, with access to direct supervision as required.
4. Maintaining close communication with the qualified therapists to facilitate patient care.
5. Actively participating in departmental indication and in-service training program.
6. Carrying out other duties deemed necessary by the relevant team Lead in discussion with the post holder to ensure adequate provision of service.
For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
All new staff appointed at the Trust are subject to a probationary period. Applications should be made online; however, queries regarding the application process or assistance with completion of the application form can be directed to Amanda Vickers, Recruitment Advisor, on 01708 435000 ext. 5926.
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