Queenshurst - Sury Basin, Kingston upon Thames, KT2 5NZ
Ref 20243
Location: Queenshurst - Sury Basin, Kingston upon Thames, KT2 5NZ
Working Hours: Monday to Friday 0900 - 1730
Salary: £45,000 - £50,000 per annum (depending on experience)
Contract: Full-time, Permanent
About Us:
Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principle of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits:
* Westfield Health cashback plan
* 25 days of annual leave
* Working in a small team, with a flexible rota
* Support your career development
* Employee referral scheme
* Team Uniform*
* Discretionary bonus
Job Description:
Queenshurst, situated in the heart of the lively market town of Kingston-upon-Thames, is a collection of 328 stylish apartments ideally located just a five-minute walk from the town's train station and town centre.
Queenshurst benefits from a resident’s gym, 24-hour concierge, cinema room and meeting room as well as access to a new linear park and central garden square.
Key Responsibilities:
* Maintain a sense of identity for the Queenshurst estate team, ensuring satisfaction and reward in their day-to-day roles. Monitor the duties of site-based staff to ensure work specifications and service levels are met.
* Action and progress repair and maintenance requests through to completion, updating all parties as necessary.
* Manage and coordinate the M&E PPM requirements of Queenshurst, ensuring safety and compliance, escalating concerns to the SEM and/or AD.
* Monitor the performance of routine contractors, taking necessary action where efforts are lacking and positively reinforcing good work.
* Recognise, log, monitor and complete insurance claims.
* Plan, specify, tender and oversee cyclical maintenance projects and major repairs, liaising with necessary parties throughout.
* Assist in the audit of service charge accounts, ensuring accuracy and liaising with RMCs, RAs, and clients as required.
* Undertake daily inspections of the development, recording matters requiring further action.
* Ensure compliance with O&Ms and maintenance regimes, remedy breaches of the lease.
* Assist with the collection of service charges and instigate arrears procedures when required.
* Meet with clients, presenting documentation for review, ensuring the ability to collate and present information effectively.
* Other general duties to assist in the success of Premier Estates Limited and Berkeley Homes (West London) Limited.
What We Ask From You:
* Strong people manager with a track record in leading and inspiring teams.
* Excellent stakeholder management skills and the ability to manage client relationships effectively.
* Experience in managing developments and ensuring health & safety.
* Strong communicator in both written and verbal forms.
* Excellent team player.
* Proficient IT Skills.
* Strong Multi-Tasking Ability.
* Ability to grasp new concepts quickly.
Eligibility:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. *some developments vary.
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