Admin Assistant - Single Point of Access
Black Country Healthcare NHS Foundation Trust
Administration Assistant - Single Point of Access
Band 2
37.5 hours per week
Base: initially 48 Lodge Road, West Bromwich, but this may change to a locality within the Black Country.
We are looking to recruit an Administration Assistant to work in our Single Point of Access (SPA) Team as part of the Child and Adolescent Mental Health Service (CAMHS), for the Black Country.
Main duties of the job
You will be dealing with patients, clinical and non-clinical staff by telephone and face to face; subsequently, you will require excellent communication skills.
As part of the team, you will be registering patients onto the Trust computer system (Rio) whereby accuracy is essential.
A working knowledge of all common computer applications, including Word, is essential.
Excellent organisational and administrative skills are essential, with the ability to work well under pressure, cope with conflicting demands, and use your own initiative while maintaining excellent attention to detail and a high level of confidentiality.
Job responsibilities
You must be qualified to GCSE level C or equivalent in English and Maths and have proven experience of IT, especially Microsoft Office. You must have the ability to work efficiently and creatively, as well as confidence in managing and solving problems.
If you would like to be part of a progressive and busy department, have the skills to contribute, and enjoy a challenge, we would like to hear from you.
Person Specification
Education and Qualifications
* Good standard of education / GCSE's in English and Maths
* Word processing / typing at RSA/OCR / NVQ in Business Admin Level 3 or equivalent qualification
Experience
* Knowledge of computer packages including Microsoft Office and keyboard skills.
* Significant experience of working in an office environment
* Experience of working in a healthcare environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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