Job Overview
We are seeking a skilled Customer Service Advisor to join our team at Centric Talent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities
* Respond to customer inquiries and resolve issues in a prompt and professional manner
* Provide product information and advice to customers
* Work collaboratively with colleagues to achieve team goals and objectives
* Contribute to the development and implementation of customer service strategies
Requirements
To be successful in this role, you will need:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Knowledge of customer service principles and practices
About Us
Centric Talent is a leading recruitment agency specializing in customer service and retail recruitment. We work with some of the UK's best-known retailers to provide exceptional talent to their teams.