About Us LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform. Today, LoyaltyLion works with over 10,000 ecommerce brands. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. An experience where customers feel valued, rather than just another number. It’s been an incredible few years for LoyaltyLion. We closed funding of $12.5m in 2021 and another $12m in 2022. We’ve built out our Leadership team, amongst other key senior hires and we continue to set our sights high, achieving spots in both the Deloitte Fast 50 and the FT1000. Oh, and did we mention our recent successes, such as our G2 reviews, where we are the no.1 in loyalty management in the world or where we've been voted No. 8 in the Best UK Software 2024 list Partnerships at LoyaltyLion is an emerging team of fantastic individuals. Working together to build on our already significant agency success, we’re looking for the best and brightest to join us as we build this key pillar of LoyaltyLion’s go to market strategy into a sustainably growing revenue engine for the company. Already, some of our biggest and best clients have been won through this channel as we capitalise on a deliberate approach to outbound business development, strategic co-marketing initiatives, deep technical integrations and industry-leading relationship management. In the last few months alone we’ve increased our investment into the team, hiring a Senior Partnerships Manager and appointing our Chief product Officer to own and manage our best-in-class technical integrations. With a pool of more than 1,000 Shopify agencies worldwide, to date we’ve built relationships with fewer than 100 of them. By the end of 2026, we expect Partnerships to deliver at least 25% of the LoyaltyLion’s total new business revenue. The growth potential is huge Now we’re looking to hire a stand-out Partnerships Manager to help us maximise revenue generation from this agency ecosystem. If you’re driven, skilled and ready to build, join us to take Partnerships at LoyaltyLion to the next level Role Description: - As a Partnerships Manager you will be part of a high-performing sales function, responsible for building and developing a pipeline of qualified opportunities for the Sales team - You’ll do this by creating awareness of our product within the Shopify agency ecosystem, using proactive outbound marketing tools, email, LinkedIn and phone calls to convert that awareness into relationships with new agencies - Once established, you will own the partners relationships that you create, working closely with them to identify and develop opportunities for us to work with the agency and their customers - With responsibility for delivering LoyaltyLion’s value proposition, you will be expected to tailor that value where appropriate to meet the specific context, profiles and desired outcomes of the agency - Running demonstrations of the LoyaltyLion product for the agency, you will be relied upon to bring to life the brilliant work that our sales, customer success and support teams do to grow repeat purchase rates and lifetime value for ecommenrce brands all over the world - Once qualified opportunities are created you will work closely with the Account Executive team to handover that opportunity to be won - You will work closely with the Inbound, Brand and Product teams to work collaboratively toward evolving our go to market strategy with timely feedback from agencies and the industry more broadly - As the first and main point of contact for agency partners, you will use your expert knowledge of the Shopify, Loyalty and competitor landscapes educate them about the value we provide above others to the point where they are inspired to refer clients - You will have the opportunity to represent LoyaltyLion at regular partnership events in both the UK and overseas Key Responsibilities: - Qualify and connect with new agencies via LinkedIn messaging, emails, and calls - Manage relationships: Nurture a portfolio of partner relationships, serving as a trusted advisor - Build and manage your own pipeline and hit activity targets, including efforts to expand our list of agency contacts through regular lead enrichment - Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with LoyaltyLion - Showcase LoyaltyLion’s expertise: articulate the value of LoyaltyLion’s platform, differentiating it from competitors and demonstrating how it can improve partner’ profitability and business outcomes - Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to LoyaltyLion's growth - Qualify clients referred by agencies to create opportunities to hand off to the Account Executive team - Work closely with the market to ensure agencies have the best self-serve collateral to refer clients (merchants) - Maintain accurate and up-to-date records in our CRM system - Collaborate with RevOps and Marketing to improve our sales processes and outreach strategies - Liaise with internal stakeholders across Product, Sales and Support to ensure that opportunities and pain points within our Go-to-Market strategy for Partnerships are brought to the fore Requirements: -Minimum 4 years in a Partnerships, Sales or Account Management role within SaaS (preferably in MarTech or working with eCommerce-focused accounts) - Experience exceeding a business development/sales target, with responsibility for establishing and developing relationships, communicating value and driving revenue - Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity - Excellent communication, interpersonal, and presentation skills - Ability to work independently and as part of a team in a fast-paced environment - A growth mindset and willingness to learn and adapt quickly - Passionate about technology and its potential to drive business growth If you're a driven individual who is passionate about sales and technology, and eager to join a fast-paced startup environment, we would love to hear from you Benefits • Hybrid working policy, requiring at least 2 days a week in our office in Farringdon • International Remote working (up to 30 days in each holiday year) • 25 days holiday bank holidays carry 5 days holiday over into the next holiday year • All permanent employees get equity to recognise the valuable contribution you'll make to our growth • Company days out and events, and team socials • Home office budget • Cycle scheme • Employee Assistance Program • Private medical insurance • Life Insurance • Competitive learning and development budget • The opportunity to join at a major inflection point – ecommerce is booming and with it, the demand for loyalty software like LoyaltyLion • Macbook, magic keyboard, and any other tech or equipment you need to do a great job