Job summary The Maternity and Neonatal Voices Partnership (MNVP) is a partnership that works to review and contribute to the development of maternity and neonatal services within Shropshire Telford and Wrekin. It brings together the staff who pay for (commission) services with the women, providers, women, birthing people and families who use those services. One of the main functions of the MNVP is to engage with and listen to families in our community about their experiences of maternity and neonatal care. Shrewsbury Telford and Wrekin ICB are seeking a highly motivated individual to lead our MNVP to deliver its objectives. This is an exciting opportunity to join our team and utilise your excellent communication and leadership skills along with your passion to drive improvements in maternity and neonatal services, making sure service user voice is at the heart of decision making. The ideal candidate will have lived experience of maternity and/or neonatal services, understand the voluntary sector and be confident working at a senior level and managing relationships. Main duties of the job The post holder will ensure that the MNVP effectively engages with and listens to families in our community about their experiences of maternity and neonatal care. This will include identifying and engaging with seldom heard groups, including those that are most at risk of experiencing health inequalities. They will ensure the MNVP provides meaningful contribution to the systems quality and safety and transformation agenda and puts the service user voice at the heart of decision making. They will maintain strong influential relationships with local system partners at all levels to ensure the voices of families are heard and the programme priorities reflect the views of the community. The ideal candidate will have a dynamic and collaborative approach with demonstrable experience in the following areas: Engagement and communication, including developing communications and engagement plans and engaging with members of the public and/or the voluntary sector. Strategic and operational planning responsibility including developing and delivering activity work plans and projects on time and within budget. Service improvement and transformation including delivery of highly effective and visible outcomes using quantitative and qualitative data to influence decision making and putting service user voice at the heart of decision making. Relationship management at a variety of levels including senior leaders, clinicians, and stakeholders. About us Our Values & Behaviours We embody compassion, respect, drive, and integrity in our unique role within the STW health and care system. We value diverse contributions, drawing on the expertise and experience of local people, staff and partners, alongside high-quality intelligence to serve our communities effectively. The below measures help assess how effectively we foster a compassionate culture, communicate our optimism, engage with stakeholders to drive positive change, are transparent in decision making and ensure our efforts are aligned with the priorities of our communities to address health outcomes and inequalities. Ambition Our commitment to success is shown through supporting and trusting our people to tackle challenging tasks with integrity and creativity. Compassion Our shared purpose, supported by our empathetic, inclusive approach where the contributions of all are valued as we work together to reduce inequalities. Optimism Where our drive for improvement will be shared with clarity, enthusiasm, and openness. Focus Where our efforts are concentrated towards, to improve health and well being with the people of STW. These values are measured by evidence of behaviours captured through performance appraisals, feedback from ICS partners and staff surveys and our lived experience groups. Additionally, we ensure transparency in decision-making and ethical considerations in our records, and we demonstrate the impact of lived experiences in developing and tracking plans. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year Pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 942-ICB-6742393 Job locations Wellington Civic Offices Larkin Way, Wellington, TF1 1LX Job description Job responsibilities Please refer to the job description and person specification for more detailed information. This will give you a better overview of the job role requirements. Job description Job responsibilities Please refer to the job description and person specification for more detailed information. This will give you a better overview of the job role requirements. Person Specification Knowledge, training and experience Essential oEducated to master's level in relevant subject or equivalent level of experience of working at a similar level in specialist area. oExtensive knowledge and maternity and/or Neonatal services, planning and project management functions. oLived experience of maternity and/or neonatal services oExperience of leading on the development and delivery of strategies and project plans. oExperience of effective planning and managing project resources, people, and performance oExperience of working with the voluntary sector oDemonstrable experience of influencing and negotiating with key stakeholders oExperience of preparing briefing papers and correspondence at board level. oProven and significant leadership experience. oEvidence of post qualifying and continuing professional development oMust have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Communication skills Essential oMust be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Analytical Essential oProblem solving skills and ability to respond to sudden unexpected demands. oAble to draw qualitative and quantitative information from a range of sources and present it concisely. oTakes decisions on difficult and contentious issues where there may be a number of courses of action. oStrategic thinking - ability to anticipate and resolve problems before they arise. oAbility to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment. Planning skills Essential oDemonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly. oComprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Autonomy Essential oMust be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies. oAbility to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales. Physical skills Essential oWorking knowledge of Microsoft Office with intermediate keyboard skills Equity and diversity Essential oNeeds to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area. Person Specification Knowledge, training and experience Essential oEducated to master's level in relevant subject or equivalent level of experience of working at a similar level in specialist area. oExtensive knowledge and maternity and/or Neonatal services, planning and project management functions. oLived experience of maternity and/or neonatal services oExperience of leading on the development and delivery of strategies and project plans. oExperience of effective planning and managing project resources, people, and performance oExperience of working with the voluntary sector oDemonstrable experience of influencing and negotiating with key stakeholders oExperience of preparing briefing papers and correspondence at board level. oProven and significant leadership experience. oEvidence of post qualifying and continuing professional development oMust have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Communication skills Essential oMust be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Analytical Essential oProblem solving skills and ability to respond to sudden unexpected demands. oAble to draw qualitative and quantitative information from a range of sources and present it concisely. oTakes decisions on difficult and contentious issues where there may be a number of courses of action. oStrategic thinking - ability to anticipate and resolve problems before they arise. oAbility to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment. Planning skills Essential oDemonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly. oComprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Autonomy Essential oMust be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies. oAbility to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales. Physical skills Essential oWorking knowledge of Microsoft Office with intermediate keyboard skills Equity and diversity Essential oNeeds to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name NHS Shropshire, Telford and Wrekin Integrated Care Board Address Wellington Civic Offices Larkin Way, Wellington, TF1 1LX Employer's website https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)