Position Snapshot Business Area: Nestlé Professional Revenue Share Operations Assistant Location: Gatwick - Hybrid working (2 days per week in our Gatwick office) Salary: £26,000 - £30,000 depending upon experience potential bonus other fantastic benefits Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you. Position Summary We have an exciting opportunity for a talented Revenue Share Operations Assistant to join our Nestlé Coffee Partners team within the Nestlé Professional business. You will contribute to Nestlé Coffee Partners success by supporting the Nescafé Beverage Revenue Share Proposition with our Business Partners. You'll oversee and analyse the growth of new and existing business, support setup and monitor our automate system to minimise disruptions for our customers. A little bit about us Nestlé Professional (NP) is the Business-to-Business food service arm of Nestlé, specialising in Out of Home food and beverage solutions. The unrivalled portfolio of NP includes food brands such as GARDEN GOURMET and renowned Coffee brands including 'We Proudly Serve' STARBUCKS, NESCAFÉ, and SEATTLES BEST COFFEE. Operating in the exciting out of home marketplace, NP has ambitious objectives and is a key growth driver for Nestlé. The team's aim is to inspire fast paced, profitable growth with our business partners, through the delivery of branded food and beverage solutions, executed brilliantly. Exciting and delighting their consumers, NP helps our customers to develop their business, driving footfall, spend and increasing their profit. In the Nestlé Professional Sales Team, we have created an exciting environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. A day in the life of an Operations Assistant Reporting to the Trade Asset Manager, your key responsibilities will include: - Supporting the setup for all new Revenue Share Business Partners and Locations, including updating existing business partners data and details on record - Maintaining and updating Customer Data inside Dynamic 365. Monitor data is flowing through from all external partner providers into Dynamic 365 & SAP. Liaise with any other internal and external stakeholders that support or impact on delivery performance - Supporting operational support on stock holdings at each location. Dealing with customers and Account Manager queries and taking necessary action to rectify performance and discrepancies. - Supporting with the Weekly and Monthly reporting of cup throughout. Providing Internal stakeholders overview of actual vs. target & profitability of customer. - Proactively Monitoring Vendon, Payter, & active use of Power BI, Liaising with Mulmar service partners, Internal Coffee trainers & external customers to ensure operational excellence is being provided. Day to Day ongoing management of machine base, liaising with all service providers - Engage with regional contacts/customers/third parties as required to support brand and/or commercial objectives - Day to Day support of revenue share model machines, sites, customers What will make you successful? To be successful in this role, you'll have excellent interpersonal and communication skills (both orally and written) with a close attention to detail and have previous experience in a sales support or operations role. You'll be results-orientated and have a proven track record for consistently exceeding business objectives. You'll also have: - Good problem solving (routine nature) and analytical skills - Ability to prioritise and respect deadlines - Excellent knowledge of Excel, Word, Outlook and Microsoft packages - Problem-solving & planning skills and able to work under pressure to manage a fluctuating workload - Ability to build and maintain strong internal and external relationships - Ability to deal with ambiguity and to work alone as well as part of a team What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. Job advert posting date 07/11/2024 Job advert closing date 21/11/2024 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken