Office Angels are currently recruiting for a Customer Care Advisor for our client based in Ascot.
Job Title: Customer Care Advisor
Location: Ascot - Office Based
Salary: up to £26,500 per annum
Benefits:
* 25 days annual leave + Bank Holidays
* Private medical insurance
* Social events
* Staff discount platform for internal and external company products
* Free parking
* Employee assistance program
* Training and development budget
* WeCareGP
About Our Client:
Our client, a leading manufacturing company in the home industry, is seeking a dynamic and customer-focused individual to join their Customer Care team. With a range of innovative and high-quality products, our client is dedicated to providing exceptional customer service and support.
Responsibilities:
1. Handle incoming calls and emails, ensuring a prompt and professional response to customer inquiries and issues.
2. Process customer returns and inbound orders via phone, email, and online platforms.
3. Assist with finance orders and applications, ensuring accurate and efficient processing.
4. Complete warranty orders, ensuring effective resolution for customers.
5. Address customer and advisor issues, providing support and guidance to resolve any...