Job Title: Quality Lead
Position Summary:
The Quaity Lead / The Project QA Representative / Assistant Manager Quality is responsible for supporting and guiding quality systems, policies, and procedures across assigned projects. This role ensures compliance with company quality standards and client requirements while promoting a culture of continuous improvement.
Depending on the project scope, this role may be assigned to a single major project or multiple similar projects. The position reports to the Regional QA Lead.
Key Responsibilities
Ensure consistent implementation of quality standards within assigned projects.
Act as a change agent to drive a continuous improvement culture.
Provide coaching and mentorship to Project Managers to maintain quality standards.
Guide project teams in setting up and implementing quality systems, including project-specific quality plans.
Monitor quality performance, collect data for reporting (KPIs and trend analysis), and ensure timely submissions to the Regional QA Lead.
Assist with internal audits, ensuring compliance with project and corporate quality requirements.
Support external audits and certification processes as needed.
Lead root cause analysis (RCA) investigations and follow up on corrective actions.
Organize and oversee quality awareness programs, inductions, and training.
Manage third-party and subcontractor quality processes, including database maintenance.
Facilitate regional quality manageme...