Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Senior Supply Chain Fulfilment Specialist to join our team. This role will be based at our Cleeve site. Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Job Purpose: As Senior Supply Chain Fulfilment Specialist you will be a team leader (estimated 80% working: 20% managing) and responsible for ensuring you and the team are active in internal communication, helping to partner with Operations, Commercial, and Finance, ensuring timely updates. Handling customer interactions, such as calls and visits, will be a significant part of your responsibilities, collaborating seamlessly across teams to address customer needs. You will support and ensure you and your team are collaborating to work closely with Production Planning, Material Planning and Procurement, where you'll prioritize business needs and ensure the timely delivery of materials. You will ensure both you and your team work cross-functionally to devise innovative commercial solutions, maintaining competitiveness in the market. Fostering positive working relationships with key stakeholders, undertaking supplier visits as needed, and helping to support other members of the fulfilment team. You should have experience in Procurement, Sourcing, or Supply Chain Management and people management. You should also have strong analytical capabilities for effective risk management coupled with excellent communication skills and a positive, can-do attitude, are essential together with the ability to recognise the sense of urgency. Main Responsibilities: A working team leader responsible for the direct management of a small team. Ensure you and your team represent Supply Chain daily in internal Operations and Site meetings to discuss critical business needs. Responsible for ensuring the Supply Chain Fulfilment team act as the first point of contact for Supply Chain function with other functions within the business. Ensure you and your team are managing the Exceptions Report on a daily basis and co-ordinating the necessary changes in the ERP system and with the Suppliers as applicable. Expedite urgent demands with Suppliers and other functions where applicable. Ensure you and your team are supporting inventory optimization and inventory initiatives as and when applicable. Making Purchase Order amendments where applicable and in conjunction with the Authority Matrix Accountable for the allocated suppliers’ orderbook management for you and your team to ensure the on-time-delivery of purchased parts from vendors, to meet the business and customer requirements. Ensure you and your team are keeping the business ERP system up to date with supplier delivery commitments to allow system planning accuracy. Responsible for ensuring purchasing master data is maintained within ERP for the team’s suppliers. Working with engineering and quality to resolve issues impact purchased parts. Resolve invoice queries with accounts payable team. Undertake supplier site visits as and when required to ensure accurate orderbook management and supplier engagement. Ensuring that you and your team are providing timely feedback to other functions regarding updates from Suppliers which impact customer demand both short and long term. Knowledge, Skills & Experience: 5 years of transactional experience in a Supply Chain role. Excellent negotiation and organisational skills. Strong communication skills. Able to work with a sense of urgency and priority when business needs dictate. Commercially minded with an ability to deliver “outside of the box” solutions to commercial problems. Positive can-do attitude Total cost of acquisition analytical skills Strong IT skills, including working knowledge of MS office and ERP systems (Visual preferred but not essential) Ability to be self-motivated and a confident decision maker within business approval guidelines Capability to work independently and as part of a team cross functionally and within the function demonstrating respect and understanding. People management experience. Benefits At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance. Our benefits package highlights include: Up to 29 days paid leave bank holidays 10 hours paid volunteering time Annual goal share bonus scheme for all employees 24/7 Employee Assistance Program (EAP) Discounts and offers from a range of retailers Best place to work We are more than the sum of our parts. And we’ve been recognised internally and externally for being so: We were ranked 9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us