Job summary The ImpACT service delivery specialist respiratory services to patients in Southern Derbyshire. Based at the Florence Nightingale Community Hospital we work with Primary and Secondary care to deliver the best possible treatments for patients with chronic respiratory disease. The service works flexibly to provide treatments across a range of satellite clinic locations as well as domiciliary visits and weekly virtual MDT's with Primary care. The ImpACT team is multi disciplinary consisting of Respiratory Consultants, Physiotherapists, Specialist Nurses, Occupational Therapists, Fitness Instructors, Clinical Assistants and Administrators. You will join an established and valued admin team and support the service by registering referrals, re booking patient appointments as needed and support with inputting details on to clinical and national audits as well as general day to day office admin duties such as photocopying and answering telephones to patients. Main duties of the job Your main duties will be: - Monitoring for new referrals and then creating new referrals on the EPR. - Re booking patient appointments over the telephone and through written communications. - Assist in the upkeep of the departmental clinical information and general filing. - Work to strict information governance policies - Book and arrange meetings when required. -Answer the telephone and take messages and deal with queries as required. Closing date of applications: 13th March 2025 Interview date:27th March 2025 About us As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts: We see on average 4810 OP appointments a day. We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata pa Contract Permanent Working pattern Part-time Reference number 320-MED-1589 Job locations Florence Nightingale Community Hospital London Road Derby DE1 2QY Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Person Specification Education, Training & Qualifications Essential English and Maths to GCSE grade C or equivalent. Experience and Knowledge Essential Previous experience of office administration. Experience of prioritising Awareness of confidentiality and relevant Information Governance processes Experience of medical terminology Desirable Experience working with Healthcare IT systems Skills and Ability Essential Evidence of IT skills Experience of busy environments. Communication Essential evidence of communication within a range of situations and circumstances. Values and Behaviours Essential passion for working in healthcare, keenness to learn and develop Person Specification Education, Training & Qualifications Essential English and Maths to GCSE grade C or equivalent. Experience and Knowledge Essential Previous experience of office administration. Experience of prioritising Awareness of confidentiality and relevant Information Governance processes Experience of medical terminology Desirable Experience working with Healthcare IT systems Skills and Ability Essential Evidence of IT skills Experience of busy environments. Communication Essential evidence of communication within a range of situations and circumstances. Values and Behaviours Essential passion for working in healthcare, keenness to learn and develop Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust Address Florence Nightingale Community Hospital London Road Derby DE1 2QY Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)