Due to the continuing growth of our mortgage network, we are seeking a team player, with strong administration skills, and a great eye for detail, to join our compliance relationship team. Your role will be as a Quality and Risk Assessor, hybrid working, on a full-time permanent basis, 3 days per week from our Basildon offices and 2 days working from home. In return, you will receive a salary of up to £23,000 per annum, depending on skills and experience. About us At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing. Our benefits Great company culture Flexibility to work partly office based and partly from home Free breakfast, lunch, fresh fruit snacks, hot and cold soft drinks when working in the office 2 days off per annum for charity / community volunteering 2 half days paid leave for 'me time' to support mental and physical wellbeing 1 day paid leave for 'team time' joining your team in a volunteering / community service activity Full programme of employee engagement activities Company reward and recognition schemes Discounts off online and high street shopping through our employee benefits platform Company sick pay Option to buy / sell up to 5 additional days annual leave Gym Subsidy Bike to work scheme Pension Employee Assistance Programme £500 employee referral scheme Death in service insurance cover Critical illness insurance cover The role Previous mortgage sector experience is not essential as full training will be provided, enabling the successful candidate to acquire all of the industry specific knowledge needed to undertake the role. The Q&R Assessor deals directly with the UK-wide network of professional mortgage and insurance Advisers, in relation to residential and buy to let mortgage case files and their compliance with; operating procedures, the Stonebridge Performance Management System and the FCA regulatory requirements. The role focuses on support for complex mortgage and insurance cases, providing phone and email support and feedback – often acting as a ‘go between’ from the AR Firms / Advises and the company’s Audit team. The Q&R Assessor is also responsible for ensuring all team MI spreadsheets are up to date and running MI reports, as well as monitoring competence levels among the AR firms in the network. Key responsibilities In a quality and volume based, target driven environment, check complex mortgage and insurance cases and provide guidance to advisers by phone/email to get cases completed Liaise with advisors and Senior Audit where required to resolve case issues Speak with advisers to give feedback and guidance on file reviews and confirm actions required (confirming in writing) Keep team logs and spreadsheets up to date, produce Management Information reports for Senior Management Team review Ensure competence standards met and maintained Our ideal candidate Previous office / admin experience essential Able to remain focussed and motivated reviewing lengthy, detailed documentation Keen eye for detail Probing, investigative, analytical Clear and articulate communicator Good knowledge of MS office packages Ability to create MI and reporting Mortgage file reviewing an advantage but not essential Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks How to apply Apply with CV. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know. Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.