A fantastic opportunity to join CMS as a Credit Conroller in Sheffield. This role is an initial 12-month FTC to cover a period of maternity leave.
About the role
In this role, you can expect to get involved in a variety of work including:
1. Supporting a Practice Group in the management of the Firm's debtors whilst maintaining good client relationships
2. Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation
3. Assist in identifying and implementing ways to develop and deliver products and services to meet client objectives and business needs
4. Assist in Identifying and implementing process improvements that maximise efficiency and effectiveness
5. Assist in identifying and executing ways to develop and enhance relationships with clients
6. Enforcement of CMS credit policies including query resolution and treatment of bad/doubtful debt
7. Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines
8. Liaise with external and internal clients to progress payment of invoices
9. Handle client queries, escalating to the Practice Group or Partner as required
10. Engage in discussions with the Practice Group team on debtor issues
11. Maintain up to date bad and doubtful d...