Job summary West Essex Community Health Services have a full time Fixed Term contract for CCC Flow Monitoring Coordinator based St Margarets Hospital Epping They will ensure maximisation of services by identification of patients with delayed stays, blocked pathways, provider delayed responses and support the progression of the adult's journey. Within the following services:o Intermediate Bedded careo Recovery to Home Bedso Community Hospitalo RISo Falls Vehicleo EEAST Portalo Bridgingo Reablemento Additional Reablement Capacityo Spot ReablementThey will also form an important part of the process to engage with INT's as part of the Transfer of Care process To work as a member of the WECHS Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process. Main duties of the job We are looking for experienced candidates with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use. We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include face to face contact and telephone calls from patients. Due to the nature of the services we carry out administrative support for these can sometimes be distressing.Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS. About us EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including; Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme The opportunity to work bank shifts and expand knowledge and experience in other areas Salary Sacrifice schemes including lease cars and Cycle to Work Day One Flexible Employer The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment Join our Staff bank What is Staff Bank? Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times. All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish. If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank. Date posted 18 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata for part time, plus 5% high cost area Contract Fixed term Duration 12 months Working pattern Full-time Reference number 364-A-8797 Job locations St Margaret Hospital The Plain Epping CM16 6TN Job description Job responsibilities Please see attached Job Description and Person Specification for a more detailed look at this vacancy. Please note this vacancy may close early should a sufficient number of applications be received Job description Job responsibilities Please see attached Job Description and Person Specification for a more detailed look at this vacancy. Please note this vacancy may close early should a sufficient number of applications be received Person Specification Education/Qualifications Essential Good standard of general education Experience of Microsoft Packages Job Related Experience Essential General administration experience Ability to communicate both verbally and in writing Desirable Previous NHS experience in an NHS clerical role Knowledge Essential Methodical approach to work and good oral communication skills Ability to communicate both verbally and in writing Desirable Knowledge of Trust systems, such as Mobius or SystmOne Experience in an NHS setting Essential Years Experience Desirable Proven knowledge Knowledge of Clinical Systems Essential Years Experience Desirable Proven knowledge Person Specification Education/Qualifications Essential Good standard of general education Experience of Microsoft Packages Job Related Experience Essential General administration experience Ability to communicate both verbally and in writing Desirable Previous NHS experience in an NHS clerical role Knowledge Essential Methodical approach to work and good oral communication skills Ability to communicate both verbally and in writing Desirable Knowledge of Trust systems, such as Mobius or SystmOne Experience in an NHS setting Essential Years Experience Desirable Proven knowledge Knowledge of Clinical Systems Essential Years Experience Desirable Proven knowledge Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Essex Partnership University NHS Foundation Trust Address St Margaret Hospital The Plain Epping CM16 6TN Employer's website https://eput.nhs.uk/ (Opens in a new tab)