Job summary Band 4 Carer Support & Wellbeing Worker - South West Hertfordshire We have a new opportunity for a Carer Support & Wellbeing Worker to join us in delivering high quality community mental health care in Hertsmere in our friendly team based in Borehamwood. We welcome diversity in our workforce and encourage applicants from people of all ages and backgrounds, such as those with lived experience of mental health difficulties. Main duties of the job The Post holder will: Do carer assessments and reviews Do carer contingency plans and wellbeing plans Provide information and support to promote and enable carer recovery. Hold a caseload of carers, Support carers to develop coping skills and achieve their wellbeing goals. Accompany carers to appointments / meetings and performing a range of practical tasks, relating to their identified needs Support carers to understand the recovery goals, care plan and advanced directives and/or statements of the person they care for and to be involved in planning and implementing these. Support carers to understand their entitlement to a carer's assessment and the support that is available to them from HPFT and other services. Facilitate access to community groups and networks that enable carers to participate in community activities, to maximise their opportunities to have a positive identity and socially valued roles. About us Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. About us - Hertfordshire NHS Partnership Trust Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolkhttps://www.hertsnhsgreattogether.co.uk/ Date posted 14 April 2025 Pay scheme Agenda for change Band Band 4 Salary £27,857 to £30,570 a year per annum, pro rata (Inclusive of 5% HCAS) Contract Permanent Working pattern Part-time Reference number 367-ACMS-9307 Job locations Civic Offices, 291 Shenley Road, Borehamwood. WD6 1TG 291 Shenley Rd Borehamwood WD6 1TG Job description Job responsibilities To work as part of a community team which provides mental health services. To focus exclusively on the needs of carers requiring support (including assessment of their needs) and act as an expert within geographical area of responsibility. To support community team members in understanding best practice approaches to assessing the needs of and supporting carers. To work within approaches outlined through the Care Act 2014 and local policy to ensure timely access to support for carers of people with a mental health issue. To assist the senior social worker to ensure the integrity of the HPFT Carer Pathway within geographical area To ensure that the wellbeing of carers is maintained at all times through promoting recovery-oriented practice. For a more detailed description, please see attached JD and PS. Job description Job responsibilities To work as part of a community team which provides mental health services. To focus exclusively on the needs of carers requiring support (including assessment of their needs) and act as an expert within geographical area of responsibility. To support community team members in understanding best practice approaches to assessing the needs of and supporting carers. To work within approaches outlined through the Care Act 2014 and local policy to ensure timely access to support for carers of people with a mental health issue. To assist the senior social worker to ensure the integrity of the HPFT Carer Pathway within geographical area To ensure that the wellbeing of carers is maintained at all times through promoting recovery-oriented practice. For a more detailed description, please see attached JD and PS. Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential NVQ level 3 qualification or mental health certificate level 3 or equivalent or agreement to undertake such training as soon asresources permit. PREVIOUS EXPERIENCE Essential Direct work with carers Carrying out assessments Desirable Care planning Group work SKILLS/KNOWLEDGE/ABILITY Essential Care Act 2014 Triangle of Care An understanding of the issues and concerns of carers Ability to plan and manage own workload and to work unsupervised Ability to provide practical support to enable carers to achieve their wellbeing aim s Desirable An understanding of mental illnesses and the mental health system Knowledge of local resources including welfare benefits and employment support COMMUNICATION SKILLS Essential Good written communication skills including ability to write reports and letters Good verbal communication skills including the ability to observe and listen effectively Ability to use IT programmes effectively including email, Microsoft Word, Excel and PowerPoint ANALYTICAL SKILLS Essential Good numeracy skills Ability to analyse information and create innovative personalised solutions Ability to research information and resources Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential NVQ level 3 qualification or mental health certificate level 3 or equivalent or agreement to undertake such training as soon asresources permit. PREVIOUS EXPERIENCE Essential Direct work with carers Carrying out assessments Desirable Care planning Group work SKILLS/KNOWLEDGE/ABILITY Essential Care Act 2014 Triangle of Care An understanding of the issues and concerns of carers Ability to plan and manage own workload and to work unsupervised Ability to provide practical support to enable carers to achieve their wellbeing aim s Desirable An understanding of mental illnesses and the mental health system Knowledge of local resources including welfare benefits and employment support COMMUNICATION SKILLS Essential Good written communication skills including ability to write reports and letters Good verbal communication skills including the ability to observe and listen effectively Ability to use IT programmes effectively including email, Microsoft Word, Excel and PowerPoint ANALYTICAL SKILLS Essential Good numeracy skills Ability to analyse information and create innovative personalised solutions Ability to research information and resources Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Civic Offices, 291 Shenley Road, Borehamwood. WD6 1TG 291 Shenley Rd Borehamwood WD6 1TG Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab)