* Bowness-on-Windermere
Workload: 100%
Starting: 01-03-2025
Are you passionate about operations and want to oversee our stunning location above Lake Windermere? Do you like to build relationships with your team, local networks and our members? For our Hapimag Resort in Bowness-on-Windermere, we are looking for a highly passionate and dedicated personality to join us as of 1st March 2025 as resort manager.
The Hapimag Resort in Bowness-on-Windermere in the Lake District offers 46 fully equipped holiday apartments in an idyllic setting above Lake Windermere. The resort welcomes Hapimag shareholders and members, Timeshare owners of Burnside Park owners club, and hotel guests.
What you can expect
* Leading and managing the resort and its daily operations with 46 apartments and around 6 team members, along with an external housekeeping company
* Overall responsibility for the operating profit and quality control
* Being a passionate and hands-on host to ensure all our guests have a memorable stay
* Preparing the annual budgets for the timeshare association and Hapimag, and monitoring financial metrics throughout the year
* Ensuring all legal and health & safety standards while continuously optimizing workflows and processes
* Ensuring all team members are well trained and continuously developed to Hapimag standards
* Implementing strategic business objectives and related measures for continuous and sustainable development of the resort offering (i.e., based on guest feedback and member surveys)
* Attending all timeshare association meetings to represent the interests of Hapimag
* Planning and implementing yearly refurbishment of apartments
What you bring along
* Completed education in the hotel or tourism industry, ideally with additional qualification in the hospitality or travel sector
* Several years of professional experience in an equivalent role, e.g., as General Manager, Deputy or Operations Manager in a resort or aparthotel, including previous work as a department head (room division, front office)
* Strong passion and high identification towards your profession, our industry, and guest management
* Great sense of responsibility and quality combined with the ability to think economically as well as to build strong relationships with the resort team
* Excellent communication skills in English (mother tongue level) and good knowledge of German
* Personal identification or strong passion for the Lake District as a holiday region, ideally with a strong local network
What we offer
Local benefits
* Permanent employment contract with performance-oriented remuneration
* Challenging tasks and a diversified job with the unique opportunity to advance your career to the next “entrepreneurial” level within an international environment
* Family-oriented working atmosphere with a flat hierarchy
* Beautiful workplace in the heart of the Lake District with a high degree of creative freedom and personal responsibility regarding the resort offering
* Temporary accommodation available to help you settle in the region
* Promotion and support in career development within the company (also internationally)
* Attractive conditions for holidays and 30% discount on F&B services at all our Hapimag resorts
Benefits at Hapimag
* 30% discounted membership
* 30% discount in restaurants
* Work across Europe and regardless of the season
* Workation within the EU/EFTA region
* Learn languages for free
* Exciting team events and activities
Apply now
We encourage you to apply through [email protected]
Please note that applications without language qualifications will not be considered.
We look forward to hearing from you!
About Hapimag
Hapimag offers holiday apartments with the comfort of a hotel in prime locations. We’re there for you as advisors and hosts. Our idea is responsible and fair – for our guests, our colleagues, and our holiday destinations. We’re both a guest and an investor: We invest in our own holiday resorts to ensure a relaxed and mindful holiday experience.
As pioneers of the sharing economy, we are a team of over 1800 people and around 120,000 members. Our common goal: a high-quality and sustainable holiday experience. We are a sharing community for holiday apartments, managing 56 holiday resorts in popular European destinations – by the sea, in the mountains, or in cities. As a community, we share our economic, social, and environmental responsibility.
Job Type: Full-time
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