About Us:
We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Evans Cycles, a leading bicycle retailer, is seeking an enthusiastic and customer-focused Casual Sales Assistant to join our team in Leeds, United Kingdom. As a Casual Sales Assistant, you will play a crucial role in providing exceptional customer service and sharing your passion for cycling with our diverse clientele.
* Greet and assist customers in a friendly and professional manner, offering expert advice on our range of bicycles, accessories, and cycling equipment
* Develop and maintain in-depth product knowledge to effectively guide customers in their purchasing decisions
* Actively engage with customers to understand their needs and recommend appropriate products, supporting sales targets through effective upselling and cross-selling techniques
* Assist with stock management, including restocking shelves, checking inventory levels, and reporting discrepancies
* Operate the till and handle various payment methods accurately and efficiently
* Contribute to the store's visual merchandising efforts, ensuring products are displayed attractively and in an organised manner
* Promote and adhere to safety protocols, particularly when fitting customers with appropriate safety gear
* Maintain a clean and tidy store environment, contributing to a positive shopping experience for our customers
* Collaborate with team members to achieve store goals and maintain high standards of customer service
* Adapt to changing priorities and remain flexible in a dynamic retail environment
* Passion for cycling and enthusiasm for providing excellent customer service
* Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds
* Basic knowledge of bicycles and cycling equipment, with a willingness to expand product expertise
* Previous retail or customer service experience preferred, but not essential
* Ability to work flexibly, including weekends, evenings, and holidays as required
* Physical fitness to stand for extended periods and assist with moving and lifting bicycles when necessary
* Basic numeracy skills for cash handling and stock management
* Proficiency in using computerised point-of-sale systems
* Keen eye for detail and ability to maintain an organised work environment
* Team player with a positive attitude and willingness to support colleagues
* Ability to work in a fast-paced environment and prioritise tasks effectively
This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered .