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Administration and Booking Officer, Bangor
Client:
GLL
Location:
Bangor, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b0e66aaf4f9e
Job Views:
6
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Blue Peris is looking for an Administrator/Booking Coordinator to work at the Blue Peris Mountain Centre located in Dinorwic, Caernarfon Gwynedd.
We are an outdoor activity centre, with a long-standing history of delivering great adventure and outdoor activity residential courses. On our doorstep are magnificent mountains, tranquil lakes, and a stunning coastline.
What you need:
1. A focus on customer service.
2. Be a team player.
3. IT skills in view of the use of Word and Excel.
4. Ability to speak English.
5. Treat people with openness, fairness, and empathy.
6. Prior Experience:
1. Experience of office work.
2. Experience of dealing with customers via email and by phone.
3. Ability to use Office Word, Outlook, and basic Excel.
4. Ability to work independently and with minimal supervision.
5. Ability to assist with supporting catering team on an ad hoc basis.
What you’ll do:
1. Liase with all customers regarding their bookings and manage day-to-day inquiries.
2. Raising, processing invoices, and managing any debt.
3. Proactively raise centre awareness, gain, and promote new bookings.
4. Ordering of stationary supplies.
5. Support the management team with reports and document updates when required.
6. Carry out other relevant office duties as and when required by centre managers.
7. Manage staff holiday and rota records.
8. Oversee ordering of goods for all departments including liaison with Head Cook and Head of Housekeeping regarding ordering goods and customer logistics.
9. Keep staff records up to date and ensure online staff training is monitored.
10. Assist managers with induction of new staff and record keeping and liaise with HR regarding new staff.
11. Maintain all records and files as required.
12. Oversee use of fuel cards and minibus logs.
13. Oversee customer survey reports.
14. Take phone calls at the centre and manage these as required.
15. Support managers as required with admin support.
16. Keep first aid supplies updated.
17. In charge of raising and managing Purchase Orders.
18. Oversee souvenir shop orders, stock control, and general upkeep.
19. Undertake ad hoc catering shifts (a shift being 3 to 5 hours).
Small and friendly staff team.
A job that makes a difference; you get to see first-hand the impact of your daily work.
Managers that care for all their staff and customers.
Located next to Dinorwic Slate Quarry and Padarn County Park, the centre's position allows for stunning walks during your lunchtime.
If you have an interest in walking, mountain scrambling, rock climbing, or kayaking, then our staff are experts in these areas and can advise, assist, and give you top tips and an opportunity to have access to specialist equipment.
Hours of work + Salary
25 hours per week.
Ideally 5 days a week, 5 hours per day.
However, this post does not allow for weekend or home working.
FTE Salary is £26,070.46 (Pro Rata based on 39 hours per week).
This role is a full-time position working 25 hours per week (£16,711.83).
Benefits:
1. Learning & development to support career development.
2. Discounted gym membership for you and your partner.
3. Permanent contract.
4. Industry leading rates of pay.
5. Opportunity to join the GLL Society and have a say in how we are run plus associated social events.
6. Exclusive discounts on our villas in Portugal.
7. Exclusive discounts on our ski chalets in Bulgaria.
8. Discounts across thousands of retailers (GLL Extras).
9. 25% off Red Letter Days.
10. 25% off Buy A Gift.
11. 20% off GLL spa experience treatments and associated products.
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