SENIOR MESSAGING ENGINEER
PERMANENT
HYBRID
Key Responsibilities:
* Maintain and manage core UC services, implementing improvements as necessary.
* Collaborate with IT management and other functional groups to design, develop, deploy, and administer collaboration services.
* Participate in product evaluations, system testing, and product lifecycle management.
* Enforce security controls when enabling new UC applications and features, while continuously documenting and maintaining these controls.
* Participate in both scheduled and unscheduled system maintenance, including change management, on-call, and off-hours systems support.
* Maintain a UC Service Catalogue detailing service definitions and the technologies utilized.
* Ensure governance of each UC application and feature, in line with Information Security and Governance (ISG) standards.
* Develop and maintain technical designs, standards, and process documentation for all UC applications and features.
Skills and Experience:
* Proven experience as a 3rd line Unified Communications Engineer.
* Expertise in designing, configuring, and implementing solutions within an organization.
* Proficiency in delivering, implementing, and supporting Microsoft Exchange (both Online and On-Premise).
* Experience in supporting Microsoft Teams.
* Proficiency in maintaining, supporting, and managing Cisco IronPorts (e.g., ESA).
* Experience with Mobile Device Management (MDM) technologies, preferably Workspace One.
* Strategic planning and decision-making skills to align IT with business objectives.
* Strong documentation skills.
* Ability to meet deadlines with a pragmatic approach to administration, governance, and risk management.
Benefits:
* Competitive salary
* Hybrid working policy
* Opportunities for professional development
* Comprehensive benefits package
Job Title: Senior Messaging Engineer
Location: Manchester, UK
Job Type: Permanent
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
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