Job summary We are seeking an experienced and dynamic individual to join our Income Generation team as Head of Fundraising and Engagement. This key leadership role is pivotal in driving the growth and success of Cornwall Hospice Care's fundraising activities, ensuring we can continue to provide exceptional care to those who need it most. Main duties of the job The successful candidate will work closely with the senior leadership team and be responsible for developing and executing a comprehensive fundraising strategy, overseeing diverse fundraising streams, and building strong relationships with supporters, donors, and stakeholders. You will inspire and lead a team who are passionate about ensuring the sustainability of our charity which is almost entirely funded by the generosity of our supporters. About us Cornwall Hospice Care provides compassionate, specialised end of life care for patients, their families and carers. At our two hospice locations St. Julia's Hospice in Hayle and Mount Edgcumbe Hospice in St Austell we aim to make every day matter. Date posted 07 March 2025 Pay scheme Other Salary £50,000 a year Circa £50,000 Contract Permanent Working pattern Full-time Reference number B0266-25-0002 Job locations Cornwall Hospice Care Daniels Lane St. Austell Cornwall PL25 3HS Job description Job responsibilities The position is part of the Senior Management Team and involves reporting to the CEO and liaising with other members of the Executive and Senior Management Teams and attending Board of Trustee sub-Committees as required. In particular the post holder will liaise closely with the Director of Finance in relation to budgets and monitoring of performance of the Fundraising department, and with the Head of Retail Operations to ensure that the two departments work together. To provide exceptional leadership and management to the fundraising, database and lottery teams. Develop own portfolio of fund raising activities and initiatives. Contribute as a member of the Senior Management Team to the effective operational and strategic management of the Charitys activities. Development of challenging targets for Fundraising and Lottery activities which are agreed with the Chief Executive and Director of Finance and which are designed to achieve sustainable income that will enable to the Charity to continue maintaining and developing its range of patient care services. Development and management of capital appeal programmes. Build upon key partnerships with donors, corporate and other commercial suppliers. Job description Job responsibilities The position is part of the Senior Management Team and involves reporting to the CEO and liaising with other members of the Executive and Senior Management Teams and attending Board of Trustee sub-Committees as required. In particular the post holder will liaise closely with the Director of Finance in relation to budgets and monitoring of performance of the Fundraising department, and with the Head of Retail Operations to ensure that the two departments work together. To provide exceptional leadership and management to the fundraising, database and lottery teams. Develop own portfolio of fund raising activities and initiatives. Contribute as a member of the Senior Management Team to the effective operational and strategic management of the Charitys activities. Development of challenging targets for Fundraising and Lottery activities which are agreed with the Chief Executive and Director of Finance and which are designed to achieve sustainable income that will enable to the Charity to continue maintaining and developing its range of patient care services. Development and management of capital appeal programmes. Build upon key partnerships with donors, corporate and other commercial suppliers. Person Specification Job specific duties and responsibilities Essential 1.Responsible for strategic planning within the FR department providing reports and proposals to the CEO and Director of Finance. 2.Set annual income targets with the Fundraising and Lottery Teams and closely monitor and support individual performance of team members in achieving their targets. 3.Perform within the annual FR/Lottery expenditure budget and be accountable for the performance against target of the relevant income streams 4.Advise the Chief Executive/Director of Finance on realistic and achievable income streams. 5.Identify and implement strategic FR opportunities for Cornwall Hospice Care. This will involve working from inception on strategic initiatives, researching and sourcing opportunities or maximising the potential of existing ones. Work alongside the Heads of Retail, PR/Communications and relevant clinical colleagues to develop a strategy that is formulated in such a way as to achieve maximum income levels across Cornwall. 6.Assist in the development and review of the long-term overall CHC Strategy and Business Plan as required by the CEO. 7.Maintain an awareness of national developments in the funding of hospices, contributing at a regional and national level as appropriate. 8.Maintain a high level of awareness of developments and trends in the wider charity environment, ensuring that any potential implications for CHC are addressed so that opportunities are maximised. 9.Maintain a high level of awareness of regulatory requirements applicable to fund raising and lottery activities keeping the CEO, ET and Board of Trustees fully up to date and ensuring compliance. 10.Operate working systems which ensure clear lines of personal and corporate accountability aimed to achieve maximum performance and optimum results. 11.Ensure that an effective data base system is maintained and used to the full across the organisation including supporting volunteers and retail data whilst maintaining compliance with all Data Protection and other applicable legislation. 12.Monitor and exercise close budgetary control over all financial allocations within the area of responsibility liaising with the Finance Manager on a day to day basis. 13.Ensure that the activities of the recognised fundraising groups and individuals in the community are adequately supported and co-ordinated. 14.Periodically review the effectiveness of the Department and to discuss proposals for new opportunities for income generation with the Chief Executive and Director of Finance. 15.Promote and adhere to all organisational policies and procedures 16.Support the fundraising team at a variety of out of hours fundraising activities including talks and cheque presentations. 17.Comply with all aspects of the Health and Safety at Work Etc Act 1974 and with CHCs current Health and Safety Policies, particularly with respect to external activities. Staff Management 18.Provide leadership, advice, motivation and support to the Fundraising, Database and Lottery Teams to promote best practice within Income Generation. 19.Responsible for the line management, probation, appraisal and performance management of the Fundraising and Database teams, Lottery Manager and Trusts and Grants Officer, including identification of personal development and training needs 20.Produce a regular monthly written progress report to the Chief Executive, Income Generation sub-Committee and Board of Trustees. Person Specification Job specific duties and responsibilities Essential 1.Responsible for strategic planning within the FR department providing reports and proposals to the CEO and Director of Finance. 2.Set annual income targets with the Fundraising and Lottery Teams and closely monitor and support individual performance of team members in achieving their targets. 3.Perform within the annual FR/Lottery expenditure budget and be accountable for the performance against target of the relevant income streams 4.Advise the Chief Executive/Director of Finance on realistic and achievable income streams. 5.Identify and implement strategic FR opportunities for Cornwall Hospice Care. This will involve working from inception on strategic initiatives, researching and sourcing opportunities or maximising the potential of existing ones. Work alongside the Heads of Retail, PR/Communications and relevant clinical colleagues to develop a strategy that is formulated in such a way as to achieve maximum income levels across Cornwall. 6.Assist in the development and review of the long-term overall CHC Strategy and Business Plan as required by the CEO. 7.Maintain an awareness of national developments in the funding of hospices, contributing at a regional and national level as appropriate. 8.Maintain a high level of awareness of developments and trends in the wider charity environment, ensuring that any potential implications for CHC are addressed so that opportunities are maximised. 9.Maintain a high level of awareness of regulatory requirements applicable to fund raising and lottery activities keeping the CEO, ET and Board of Trustees fully up to date and ensuring compliance. 10.Operate working systems which ensure clear lines of personal and corporate accountability aimed to achieve maximum performance and optimum results. 11.Ensure that an effective data base system is maintained and used to the full across the organisation including supporting volunteers and retail data whilst maintaining compliance with all Data Protection and other applicable legislation. 12.Monitor and exercise close budgetary control over all financial allocations within the area of responsibility liaising with the Finance Manager on a day to day basis. 13.Ensure that the activities of the recognised fundraising groups and individuals in the community are adequately supported and co-ordinated. 14.Periodically review the effectiveness of the Department and to discuss proposals for new opportunities for income generation with the Chief Executive and Director of Finance. 15.Promote and adhere to all organisational policies and procedures 16.Support the fundraising team at a variety of out of hours fundraising activities including talks and cheque presentations. 17.Comply with all aspects of the Health and Safety at Work Etc Act 1974 and with CHCs current Health and Safety Policies, particularly with respect to external activities. Staff Management 18.Provide leadership, advice, motivation and support to the Fundraising, Database and Lottery Teams to promote best practice within Income Generation. 19.Responsible for the line management, probation, appraisal and performance management of the Fundraising and Database teams, Lottery Manager and Trusts and Grants Officer, including identification of personal development and training needs 20.Produce a regular monthly written progress report to the Chief Executive, Income Generation sub-Committee and Board of Trustees. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Hospice Care Address Cornwall Hospice Care Daniels Lane St. Austell Cornwall PL25 3HS Employer's website https://www.cornwallhospicecare.co.uk/ (Opens in a new tab)