Job Summary
We strive to provide the highest quality care at someone's first contact with the service and to continuously improve access to services for those experiencing mental health crisis. This post is pivotal in achieving this. The post holder will be expected to provide strong clinical leadership as well as work as a member of the multi-disciplinary team within the Crisis Care Centre, coordinating a fast-paced dynamic service on a shift-to-shift basis over a 7-day, 24-hour period.
The post holder will guarantee that all referrals received into the service are triaged and assessed according to risk and needs, and that appropriate advice and intervention is offered. They will ensure an effective flow within the service and appropriate allocation of resources to deliver a responsive, high-quality service. The post holder will require relevant links and understanding of wider mental health and discharge pathways.
The post holder will report to the Operational Team Manager and will work in close collaboration with the Leadership Team within the Crisis Resolution and Home Treatment Team. The post will be based at the Crisis Care Centre, Harplands Hospital.
We offer, and encourage, the opportunity for informal discussions prior to applying for the post. If you would like to discuss the position further, please do not hesitate to contact Aisling (Ash) Birch on 07813401575 or aisling.birch@combined.nhs.uk.
Main duties of the job
The Crisis Care Centre is an essential component of the urgent care pathway and provides an all-age single point of access to mental health services in North Staffordshire, while also offering a 24-hour, seven day crisis service with the additional offer of intensive home treatment as an alternative to an acute inpatient admission. The Crisis Care Centre, in line with the NHS Long Term Plan, will be expanding this offer to support individuals in crisis by receiving referrals via NHS 111, in addition to the dedicated line for ambulance, police, GPs, and other professionals requiring an urgent mental health response.
About Us
As a Trust, we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high-quality care. We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to become the world's first 'carbon net zero' national health system by 2045. As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognize that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities, and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Date posted
04 March 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£46,148 to £52,809 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
232-AUC-7028430
Job locations
Harplands Hospital
Stoke-on-Trent
ST4 6TH
Job Description
Job Responsibilities
1. There is a positive practitioner-patient relationship where there is a connection with service users and their carers, and decisions are made jointly about their care wherever possible, including being treated with dignity and compassion.
2. The care that is delivered is sensitive to age, culture, ethnicity, gender, sexual orientation, disability, and spirituality.
3. There is active engagement with service users/carers to prevent distress and anxiety and promote recovery.
4. Staff demonstrate a competent level of knowledge in physical and mental health conditions, diagnosis, treatment, and care in relation to their role/responsibilities, demonstrating the ability to carry out comprehensive and specialist mental health assessments.
Person Specification
Qualifications Essential
* Registered mental health practitioner with a degree in nursing, social work, or occupational therapy or equivalent experience.
Experience Essential
* Experience of managing clinical practice at band 6.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see the NHS Careers website.
Employer details
Employer name
North Staffordshire Combined Healthcare Trust
Address
Harplands Hospital
Stoke-on-Trent
ST4 6TH
Employer's website
https://www.combined.nhs.uk/working-together/join-our-team/ #J-18808-Ljbffr