An exciting opportunity has arisen within our team at Cirencester Hospital!
The successful candidate will:
1. Coordinate a range of support services, catering, cleaning, and portering services.
2. Lead and supervise a team of staff in providing a good quality, nutritious, and safe catering, cleanliness, and portering services to wards and departments throughout Trust premises for staff, patients, and visitors.
3. Operate in line with Gloucestershire Health and Care (GHC) NHS Foundation Trust values and demonstrate a high level of professionalism and customer service when carrying out this role.
4. Work flexibly and at other sites within the GHC localities if required.
5. Complete cleanliness audits in line with National Standards of Healthcare Cleanliness 2021, identifying any shortfalls within the cleanliness and environment of the ward/unit.
6. Ensure food hygiene standards are met by completing regular audits, providing staff training to ensure food is prepared, cooked, and served in accordance with Trust policy and procedures, considering specialist diets and cultural requirements.
7. Investigate and solve problems related to stock issues and deliveries, ensuring alternative solutions are in place if required.
8. Supervise staff day-to-day, including planning the staff rota, ensuring shifts are covered, and managing service delivery during absences.
9. Provide “on the job” training to ensure staff are trained for their roles, identify training needs, and support staff with additional training if required.
10. Ensure mandatory staff training is completed and staff are fully competent to undertake their roles.
11. Coordinate “deep cleaning” requests with ward teams, ensuring optimal use of resources.
12. Support the EFM contract management process by recording and escalating concerns related to EFM contractors/suppliers.
13. Liaise with the Facilities Team regarding all support service contracts, including catering, window cleaning, pest control, housekeeping, linen, waste, and removals.
14. Assist the management team by using own experience to propose and implement changes to working practices and procedures, supported by suggestions for policy change.
15. Coordinate and participate in the testing and analysis of new techniques, equipment, and products related to the job role, including cleaning materials covered by COSHH.
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity, and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey, just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
* 89.7% believe they are making a positive difference to patients/service users;
* 73.3% would recommend the organisation as a place to work;
* 82.4% agree that care of patients and service users is the organisation's priority;
* 76.7% would be happy with the standard of care for a friend or relative.
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
#J-18808-Ljbffr