Job Description Were currently seeking a diligent and detail-oriented Administrator to join one of our highly successful clients based near Keele Youll play a crucial role in supporting the service and engineering teams, ensuring smooth and efficient operations across various administrative tasks. This is a Full-Time, Permanent position with excellent progressive opportunities What youll be doing Support service, repair, warranty, and invoicing processes Liaise with clients and internal teams to ensure efficient workflow Assist site engineers with equipment, documentation, and information Set up and maintain Service Agreements and database records Coordinate with subcontractors and manage purchase orders Respond to customer inquiries and escalate as needed Prepare and follow up on quotations for parts and remedial works Organise and prioritise tasks effectively Communicate across departments and maintain strong customer relationships Provide general administrative support and holiday cover Hours Monday-Friday 8:30am-4:30pm (flexible) Pay £23,400 - £27,500 per annum (depending on experience) Skills/Experience Required Proven experience in an administrative role ideally within an engineering or manufacturing environment A valid UK driving licence is essential Strong communication and interpersonal skills Proficiency with Microsoft Office (Word, Excel, Outlook Ability to manage client relationships and expectations effectively Excellent organisation and prioritisation skills, with the ability to adapt to urgent tasks Strong customer service orientation Benefits Company pension (after 3 years company fund employee contribution) Option to work hours over 4 days Performance bonuses Private healthcare Critical illness cover Death in wish service Training provided Growing business with opportunities for progression Free on-site parking Day shifts No weekends Flexible working Essential All applicants must have the legal right to work in the UK (sponsorship not provided). All applicants must be able to commute to the site location. What to do next If youre interested in this role, please apply and we will be in touch Modus Personnel are acting as an employment agency on behalf of our client.