Rotherham Central North Primary Care Network Job Purpose:
A. Assist patients identified by GP Practices to access support from local VCS organisations and statutory services to meet their health and well-being needs.
B. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes.
Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
Main Duties and Responsibilities:
A Referrals
1. Promote social prescribing, its role in self-management, and the wider determinants of health.
2. Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
3. Seek regular feedback about the quality of service and impact of social prescribing on PCNs.
4. Be proactive in encouraging self-referrals and connecting with all local communities.
B Provide personalised support
1. Meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to them. Build trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices.
2. Work from a strength-based approach focusing on a person's assets.
3. Be a friendly source of information about wellbeing and prevention approaches. Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
4. Adopt a person-centred approach by working with the person, their families and carers and consider how they can all be supported through social prescribing.
5. Help and empower people to maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
6. Work with individuals to co-produce a simple personalised support plan based on the person's priorities, interests, values and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
7. Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
C Support community groups and VCS organisations to receive referrals
1. Forge strong links with local VCS organisations, community and neighbourhood level groups, utilising their networks and building on what's already available.
2. Ensure that local community groups and VCS organisations being referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns, work with all partners to deal appropriately with issues.
3. Check that community groups and VCS organisations have appropriate policies and procedures in place, support groups to work towards this standard before referrals are made to them.
4. Support local groups to act in accordance with information governance policies and procedures, ensuring compliance with the Data Protection Act.
D Work collectively with all local partners to ensure community groups are strong and sustainable
1. Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, in order to build their skills and confidence, and strengthen community resilience.
2. Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.
3. Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to SystmOne and that the person's use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with relevant bodies (e.g. the Integrated Care Board (ICB)).
General Duties and Responsibilities
1. Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
2. Work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present.
Miscellaneous
1. Work as part of the team to seek feedback, continually improve the service and contribute to business planning.
2. Adhere to organisational policies and procedures including (but not limited to) confidentiality, data protection, safeguarding, lone working and health and safety.
3. To undertake any roles or tasks that are consistent with the level of the post and fall within the scope of the role, thereby ensuring that the overall business and operational priorities of the project are delivered in a timely and effective manner. Whilst every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Also the post holder may, from time to time, be asked to undertake other reasonable duties commensurate with the grading of the post.
In addition to undertaking the duties as outlined above, the post holder will be expected to fully adhere to the following:
1. Equality Act in accordance with the organisations Equality Policy, which is designed to prevent discrimination of any kind, and ensure equality of opportunity is a key principle that is continually embraced.
2. Operational Ensure that all duties are carried out in line with the organisations health and safety, operational, performance management, personnel, data protection, and financial regulations policies and procedures.
3. Corporate Image Adopt a professional image at all times. Adhere to and understand working practices as part of a quality assured organisation.
4. Confidentiality Maintain absolute confidentiality with regard to the organisations information and procedures, in particular following guidelines set for Information Governance and GDPR.
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