Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen to work within the Diabetes & Endocrine management team in Morriston Hospital. Applications are invited from suitably experienced and qualified individuals for the post of Band 5 Directorate Support Manager.
The role will require an individual who is confident in working alone but in collaboration with, and to the benefit of, the wider Directorate as part of a small management team. As such, the ability to communicate, work flexibly across roles and have an understanding of the perspectives of others is essential. The ability to prioritise work to meet deadlines without supervision is fundamental to this role.
Experience of working within a similar role is desirable, but an ability to lead by example in terms of an enthusiastic attitude and willingness to progress areas of work is also very important. The applicants must possess demonstrable experience of working in busy administrative environments and be experienced in a wide range of IT packages in order to support staff.
The applicants will be required to have a flexible approach towards the needs of the service.
Main duties of the job
1. To line manage the Administrative Staff within the directorate to provide support to the Service Managers in the delivery of safe, efficient, effective and timely patient care across the Directorate.
2. To provide direct day-to-day operational support to the Service Managers in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued.
3. To support the Service Managers in addressing urgent situations as and when they arise and know how to prioritise their workload.
4. To provide direct day-to-day operational support to the Service Managers in the delivery of all waiting list targets, ensuring effective day-to-day operational management in accordance with best practice.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view.
Person specification
Qualifications
* Educated to degree level or demonstrable ability to learn or equivalent experience
* Evidence of recent CPD
Experience
* Previous line management of staff
* Previous NHS experience
* Experience using NHS systems
Aptitude and Abilities
* Excellent organisation and prioritisation skills
* Ability to speak Welsh
Other
* Ability to motivate and promote team working
* Ability to work to deadlines and under pressure
* Adaptable and flexible
* Ability to manage competing priorities
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users' experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Board's policy-making, service delivery, and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity, and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.
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