Receptionist - Youth Work Team
Salary: £12 per hour
Schedule: Monday, Wednesday, Friday 17:45 - 21:15, additional hours ad hoc
Benefits:
* Free gym access
* 33 days leave pro rata (inclusive of bank holidays)
* Training and development opportunities
* Birthday leave
* Free membership & holiday club for your children (age dependent)
* Free meal on session
About Inspire:
Lively, fun, 'sick'... these are some of the words our members use to describe Inspire. We work with young people aged 8-19 (25 with additional needs), transforming lives and helping them be the best they can be. Since opening in 2018, we have continuously adapted to meet the ever-changing needs of young people. We provide a safe space with a variety of activities, including a 3G pitch, gym, sports hall, climbing wall, dance studio, music room, and more. Inspire isn’t just a place to go, it's a place to grow.
Our Culture: Supported, Committed, Present, Ambitious, Inspirational
THE ROLE:
The Receptionist is the first point of contact for young people, staff, volunteers, and visitors at Inspire Youth Zone. This role ensures that all incoming calls, enquiries, and visitors are directed appropriately, fostering a welcoming environment. The Receptionist supports the operational activities of the youth work team by handling administrative tasks, maintaining records, and assisting with youth engagement activities. This includes accurate management of our member database, signing young people into the centre, taking attendance, and processing membership payments.
THE PERSON:
We are looking for someone with a friendly and approachable demeanor, a calm and patient attitude, and the ability to adapt to a dynamic environment. You should be committed to providing high-quality service and enthusiastic about working in a youth-focused environment.
Key Responsibilities:
* Proven experience working with young people aged 12 to 19 (up to 25 for those with additional needs) in various settings.
* Experience engaging vulnerable, disengaged, or hard-to-reach young people.
* Excellent communication and customer service skills with both adults and young people.
* Experience managing data and cash handling.
* Experience dealing with safeguarding issues.
* Ability to establish good professional relationships with young people, adults, and partner agencies.
* Work flexibly, including 3 evenings per week (including weekends).
* Strong resilience, organizational, and administrative skills.
Minimum Requirements:
* GCSE or equivalent (required)
* Youth Work: 2 years (required)
* Administrative experience: 1 year (preferred)
* Driving Licence (preferred)
To Apply: Send your CV and cover letter to melanie.rothwell@inspireyouthzone.org. Interviews will be ongoing, and applications will close once an offer of employment is made.
Job Type: Part-time
Pay: From £12.00 per hour
Expected hours: No less than 10.5 per week
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