Build your future with Sovos If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer. Sound like this might be the opportunity you have been looking for? Take a look at our career posting below. Don’t check all the boxes? Apply anyway We are focused on hiring the right people, not the “right” cv. It’s not about what you have done somewhere else, it’s all about what you are capable of doing here. The Work You'll Do: The Compliance Services Representative (VAT) is responsible for managing day-to-day client tax compliance needs. As a trusted resource and extension of our client’s tax compliance environment, this role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution to complex problems. With a strong understanding of project management and experience in client services, accounting and reconciliation, the Services Representative will act as a collaborative and consultative partner. More specifically: Deliver client services utilizing Sovos’ Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients Identify process improvements and offer suggestions to build internal efficiencies and reduce risk and lead internal process improvement projects Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing Company improvements and enhancements Assist management team in tracking team activities to ensure timely and accurate completion Ensures internal policies and procedures are adhered to base on established guidelines Support team members in their ongoing training and development by leading training sessions, creating training materials, and providing daily mentoring Perform other duties and special projects as assigned What We Need From You: Bachelor’s degree or equivalent related work experience Minimum of 1-2 years of experience in a client support / services capacity Minimum of 1-2 years of experience in Tax Information Reporting (1099), Affordable Care Act Reporting, Sales, and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management Excellent time management, decision making, and organizational skills Detail oriented and ability to work independently in a fast-paced environment Excellent interpersonal and professional communication skills Essential Job Functions Interact effectively with teammates, colleagues, and customers Comprehend and communicate complex concepts Concentrate, analyze and resolve complex problems Utilize technology (e.g., phone systems, computer hardware and software applications) to fulfill work What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside 30 days holidays Health Insurance with Vitality Dental insurance Life Insurance Income protection Critical illness insurance Continuing opportunities for further Learning & Development Progressive Wellness Program A chance to work with talented and passionate people in a rewarding and values-driven environment Visit our careers page to learn more Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.