Installation Manager
Salary: 40,000 - 45,000 + Company Car/ Car allowance.
Location: Tyseley, Birmingham/ UK wide travel.
Working Schedule: Monday - Friday, 9.00am - 5.00pm (Flexibility required).
Benefits:
* Company car/ car allowance.
* Company pension scheme.
Company Overview:
Our client is a well-established high-security steel door manufacturer who serves a multitude of sectors and prides themselves on operational excellence. This is an opportunity to join a brilliant company that has experienced exponential growth throughout the last year.
Position Overview:
The role of Service and Installation Manager is a new and key position within our client's business, and the successful candidate will have full accountability for the successful installation of all jobs. As the Service and Installations Manager, you will coordinate with sales, design, planning, and production to ensure safety, quality, cost, and delivery requirements are met through planning, organizing, and control of the installation process.
Key Responsibilities:
* Oversee the effective allocation and planning of personnel, equipment, equipment hires, and vehicles to ensure all installations are completed on time.
* Implement, communicate, control, and monitor the installation schedule; review and adjust the schedule where needed.
* Work closely and effectively communicate with other departments such as sales, design, planning, and production to develop installation schedules.
* Own post-installation activities such as repairs and call-outs and provide support with other post-installation activities such as service contracts.
* Support the installation teams (total of 12 engineers) with constructive solutions and ideas when they face challenges during installations.
* Carry out planned and unplanned installation site visits to provide motivation, support, and coaching for the team and to ensure all jobs are being completed on time, within Health & Safety guidelines, and to the highest quality standards.
* Write up risk assessments and method statements.
* Responsible for carrying out continuous improvement activities to increase quality and reduce costs.
* Prepare and maintain accurate, meaningful installation reports, with narrative, to include installation costs, staff/subcontractor costs, and monthly management meetings.
* Work within the Management team to implement the company's policies and goals.
* Supervise and motivate all installation staff and ensure they are effectively using the installation software.
* Continual review of staff performance and ensure staff are trained to their highest point within the skills matrix.
* Ensure that all installation equipment and vehicles are kept clean & tidy, and servicing/MOT's are up to date.
Key Position Requirements:
* Valid SMSTS certification/open to funding and undertaking the training.
* Manufacturing/similar industry background.
* Proven track record of managing people within a manufacturing/engineering environment.
* Happy to travel UK-wide and regularly be on the road visiting clients.
* Experience with risk assessments and adhering to health and safety standards.
* Strong relationship-building skills with both the team and clients.
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