Engineering Administrator
Location: Grantham
Hours: Monday to Friday 7.30am to 3.30pm (early finish on a Friday)
Salary: c£35K depending on experience, skills, and abilities
Benefits: 25 days holiday plus stats - Early finish on Fridays - Free onsite parking, accessible on public transport
A permanent position for an organised and efficient Engineering Administrator has become available in Grantham. The role is to provide a point of contact for customers and engineers and coordinate the activities and movements of service engineers on a daily basis.
As the Engineering Administrator, you will:
1. Take incoming calls from customers and action as necessary.
2. Plan engineers' workloads and deploy them ensuring maximum efficiencies are maintained.
3. Liaise with other depots, main dealers, and 3rd party service providers, ensuring that they respond within agreed timescales and provide updated daily status reports on any ongoing jobs.
4. Log and provide key information to enable accurate and meaningful KPIs to be produced.
5. Check & monitor Job sheets/Timesheets using Daily Ops Monitor, bringing any variances to the attention of the service manager.
6. Ensure vehicle/engineering parts requests are followed up.
7. Produce estimates for chargeable work using a generic template.
8. Perform general admin duties, including filing, memos, emails, and letters.
This role is suitable for anyone who has worked in a motor, vehicle, or manufacturing environment.
To apply for the Engineering Administrator position, you must have:
1. Previous experience within a parts, engineering, or vehicle service department.
2. Be PC literate with excellent verbal and written communication skills.
3. Have an excellent telephone manner with a first-class approach to customer service.
4. Be organised and self-motivated with strong interpersonal and communication skills.
To apply for the role of Engineering Administrator, please send your up-to-date CV to us or call (phone number removed).
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